Xbox Ban Incorrect

SiLLyScoPezYT · Sep 25, 2017

So my account xXSiLLyScoPeZXx just recently got banned, I called customer service and they said it would get unbanned, but after I submitted case review and got a response back to unban I was still banned. What Ian going on Xbox Enforcement.

:)

XBF Leslie D · Sep 25, 2017

incorrect ban

Hi there!

I'm sorry to hear about any issues you may be having due to an enforcement action. For information about the ban and to see about submitting a case review, you would need to go to Enforcement website. That is the only way to contact the enforcement
team.

caruana269 · Sep 25, 2017

incorrect ban

i have submitted a case review to the xbox enforcement team as i was unsure why i got banned and apparently its because to them [Mod Removed - Profanity] is a homophobic slur. to me it means funny guy talk?? the closed the case after the
review and now i cant do anything. can i talk to the xbox enforcement team?

Smwutches · Sep 25, 2017

Submitting a case review is the only way to contact the enforcement team. If they upheld their decision, there is nothing else you can do.

SiLLyScoPezYT · Nov 1, 2018

so they can’t still go unlock it?

Smwutches

Submitting a case review is the only way to contact the enforcement team. If they upheld their decision, there is nothing else you can do.

SiLLyScoPezYT

so they can’t still go unlock it?

Anthoop

Incorrect. The reason for the ban is listed.

caruana269

Hello Caruana,

Thank you for contacting Forum support!

Unfortunately we wouldn't be able to assist in the matter here on forums. We would have to refer to the Code
of Conduct for further clarification.

Also, with a temporary suspension the account will have it's privileges restored once the suspension is over. The account will not have to be abandoned.

Thank you.

so your telling me i have to be punished for something i didnt do and am still paying for gold?

AridLizard

if you had simply reported the other person and left it at that then you wouldn't have been punished.

there is an old saying the "two wrongs don't make a right" and that is what XBL Enforcement go by.

if your enforcement action was for over 24 hours then you can apply for a case review
at https://enforcement.xbox.com

the Enforcement Team don't review these forums and we are only volunteers (trying to troubleshoot console and game problems) and we can't do anything about Enforcement actions.

Xbox Ban Incorrect