Xbox Backwards Compatibility Profile Issue.

Discus and support Xbox Backwards Compatibility Profile Issue. in XBoX Games and Apps to solve the problem; I attempted to play Portal: Still Alive on my Xbox One recently and was signed out of Xbox Live. Upon trying to start a new game I was told I would... Discussion in 'XBoX Games and Apps' started by OHheyitswill, Apr 20, 2016.

  1. OHheyitswill
    OHheyitswill Guest

    Xbox Backwards Compatibility Profile Issue.


    I attempted to play Portal: Still Alive on my Xbox One recently and was signed out of Xbox Live. Upon trying to start a new game I was told I would have to sign in. The profile that popped up was my profile, but with the name my gamertag was before I paid
    to have it changed. Trying to select it has a prompt come up that says I would have to redownload the profile before I can use it. However, when I input my email and password, which are both correct, it says the information is wrong. Any advice?

    :)
     
    OHheyitswill, Apr 20, 2016
    #1
  2. SilentGiant94
    SilentGiant94 Guest
    Backwards Compatibility Profile Issue

    When i open a 360 game it loads properly and signs me in under my account but it signs me in as an old gamertag. I can still play everything but if i complete an achievement it doesnt recognize it under my current gamertag and my gamerscrore does'nt budge.
    I tried redownloadiing my profile on 360 and it worked, it says my current gamertag and i get achievements. The problem remains on xbox one backwards compatibility though. Ideas?
     
    SilentGiant94, Apr 20, 2016
    #2
  3. onyxishere
    onyxishere Guest
    onyxishere, Apr 20, 2016
    #3
  4. SPS-40B1869D-52C4-424D-80A4-BAB160E57F66
    SPS-40B1869D-52C4-424D-80A4-BAB160E57F66 Guest

    Xbox Backwards Compatibility Profile Issue.

    Hiya OHheyitswill,

    Have you tried a Factore Restore of your console? You can now choose to do so without erasing all of your games and apps. Go to Settings>All Settings>System>Console Info and Updates>Restore. Make sure to check the Keep My Games and Apps box!

    ~Blitz
     
    SPS-40B1869D-52C4-424D-80A4-BAB160E57F66, Apr 21, 2016
    #4
  5. OHheyitswill
    OHheyitswill Guest
    That worked! Thank you so much for your help!
     
    OHheyitswill, Nov 2, 2018
    #5
  6. Galaxy Golden Win User

    Backwards compatibility profile issues

    Have you tried dong a power cycle on your console? Hold down the power button for 5-10 seconds, then turn the console back on.
  7. onyxishere Win User

    Backwards Compatibility Profile Issue

  8. Yomenaii Win User

    Backwards compatibility profile issues

    I tried this but to no avail, thanks for the help anyway!
  9. OHheyitswill Win User

    Xbox Backwards Compatibility Profile Issue.

    That worked! Thank you so much for your help!
  10. SPS-40B1869D-52C4-42 Win User

    Xbox Backwards Compatibility Profile Issue.

    Hiya OHheyitswill,

    Have you tried a Factore Restore of your console? You can now choose to do so without erasing all of your games and apps. Go to Settings>All Settings>System>Console Info and Updates>Restore. Make sure to check the Keep My Games and Apps box!

    ~Blitz
Thema:

Xbox Backwards Compatibility Profile Issue.

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