Xbox Ayarlarına Erişememe (Inability to access Xbox settings)

WWEren2 · Jan 30, 2019

Merhaba geçtiğimiz günlerde xbox game pass aldım.Sea of thivesi yükledim ve oynamak için can atıyordum. Oyuna girdikten sonra xbox gizlilik ayarlarımı değiştirmem gerektiği uyarısını aldım halbuki ben daha önce de aynı hesapla 3 defa
sea of thives alıp oynamıştım. Xbox ın sitesine gidip oturum açmaya çalıştığımda bilgilerimi girdim ve beni anasayfaya attı. Tekrar oturum açmak için oturum açma yazan yere geldim ama buton çalışmıyordu. Normalde tıklanabilir olan oturum aç kısmı şimdi sadece
metin görevi görüyordu. Farklı farklı tarayıcılardan da aynı işlemi denedim ama hepsinde sonuç aynıydı. Daha sonra oturum açtım ama bu seferde sağ üst köşede profil fotoğrafım yerine oturum aç butonu duruyordu ve bu butona tıklayınca hesabım görünüyordu. Oradada
dendiği gibi profil yazısına ne zaman tıklarsam tıklayayım beni bu yere attı https://support.microsoft.com/en-us/help/4026796/microsoft-account-change-childs-xbox-privacy-online-safety-settings Ayarlarıma hiçbir zaman ulaşamadım. Lütfen yardım edin artık sabrım
tükendi.

Translate-Hi I recently bought an Xbox game pass. I loaded the Sea of Thivesi and I was eager to play. After entering the game I received a warning that I need to change my Xbox privacy settings, but I've played with the same account 3 times in the
Sea of Thives. When I went to the Xbox site and tried to sign in, I entered my information and threw me on the homepage. I came to sign in to sign in again, but the button didn't work. The logon section, which is normally clickable, now only serves as text.
I tried the same process from different browsers, but the results were the same. I was logged in later, but this time I had the login button in the upper right corner instead of my profile photo, and when I click this button, my account appears. When I click
on the profile article as it says in the Orisland, he threw me in this place, https://support.microsoft.com/en-us/help/4026796/microsoft-account-change-childs-xbox-privacy-online-safety-settings I never got my settings. Please help

:)

XBF Nestor S

Hey WWEren thanks for taking the time to bring this issue to us!

We suggest checking the settings on the console itself since the problem could be that the console is recognizing the account as a minor.

Go to Settings

Account

Change my sign in security preferences

Make sure that the account is set up as adult and try it again and let us know of any changes!

{Parity}

Try performing a hard reset EXACTLY like this. Hold the power button on the console for 8 seconds or until the power shuts down completely. Unplug the power cord from the back of the console for 5 minutes. Plug the power cord back in and restart
the console.

Hope this helps. Let us know. Good Luck.

DaObliteratron1

Try accessing the Xbox Assist app on your console for further help with this. If it is a backwards compatible game, the inability to sync may be due to a data incoherence problem. Check out Xbox support as well.

Good luck!

XBF Javier R

Hello SQaraQS,

We thank you for bringing this inquiry to our forums community, and understand that this concerns an inability to access a specific part of a game on your Windows PC due to parental control settings.

Our suggestion here, please attempt to follow our Xbox One online safety and privacy settings
for parents and kids support article for reference on how to adjust these settings.

Try this out and then let us know if this helped.

Best wishes!

Miss Ermine

Oh my goodness! That definitely sounds frustrating. Let's see if we can get you back in. First off, are you able to sign into these accounts on Xbox.com? If so, what is the error code that you see when you try to sign in? If you can not sign in on Xbox.com
have you tried this? https://account.live.com/acsr

Xbox Ayarlarına Erişememe (Inability to access Xbox settings)