Xbox Avatar won't load

I select "use old avatar" but it keeps loading.... It just won't show my old avatar.

Delete the avatar app, restart the console and download the app again

Hi

Thanks for the quick reply.

Alternate Mac Adress will result in a full reboot? I will try that.

Removing my profile? I logged in to a completely foreign Xbox One X. Same problem there. Not possible to load the new avatar.

Resetting my profile (with keeping games)? This is the one thing I didn't do as I am 100% sure it also won't help.

If I order any Xbox console today, unbox it and log in with my profile, it won't load my avatar. I assure you.

I somehow managed to destroy the new avatar file stored somewhere on I think a Microsoft Server, by editing too much, many months ago.

I think I need to be content with the fixed old avatar forever and ever.

Not possible to fix.

Hello Diego,

when I use "xbox original avatars" app I can see my old avatar and can make changes to his appearances and save them.

The option you mentioned "use original avatar" is in the "xbox avatar editor" app but when I choose this option it just keeps trying to load my original avatar. It's like the program just won't recognize it. The circle is just keep spinnning around where
it is supposed to display my original avatar.

I know it's not a big problem. I'm just disappointed that I can't use the items that I purchased for my avatar in the 360 era

Sometimes the xbox.com sites and xbox apps are slow to update gamerpics and avatars. I've gotten e-mails from Rewards with gamerpics that I haven't used in 6 months or more, and frequently see my older avatar outfit when loading some sites or xbox 360 apps.
Donj% sweat it, it will get updated, and won't affect your profile or account negatively in the meantime.