Xbox asking to renew my gold membership..

Discus and support Xbox asking to renew my gold membership.. in XBoX on Consoles to solve the problem; i am unable to use anything to do with xbox live at the moment, whenever i try to join my friends party chat, create my own, load up a game, it asks me... Discussion in 'XBoX on Consoles' started by II L3IGHTON II, Aug 18, 2016.

  1. II L3IGHTON II
    II L3IGHTON II Guest

    Xbox asking to renew my gold membership..


    i am unable to use anything to do with xbox live at the moment, whenever i try to join my friends party chat, create my own, load up a game, it asks me that i need to renew my gold membership. it then takes me through to the selection page of 1 month, 3
    month, 12 month and so on. I then select one of these and go to pay and then it says that i already have a current gold membership

    any help?!

    :)
     
    II L3IGHTON II, Aug 18, 2016
    #1
  2. xboxfelix
    xboxfelix Guest
    How to Renew your Xbox LIVE Gold Membership

    Overview of Xbox LIVE Renewal

    When your current Xbox LIVE Gold Membership is about to run out, you will get a renewal message on your screen.

    • Month-to-month membership- Notification comes 15 days in advance
    • 3 or 12 month membership- Notification comes 30 days in advance
    Xbox LIVE membership can be renewed using a credit card, a debit card, or a Prepaid Gold Membership Card.

    If your automatic membership renewal (auto renewal) is set to off, you can purchase a new subscription or use a prepaid membership card to renew your Xbox LIVE Gold Membership.

    Renew with a payment option by purchasing a new membership:

    Steps to Follow

    1) Use your Xbox LIVE gamertag to sign in.

    2) Under Settings, select Account.

    3) Proceed to Your Memberships, and select the membership that you currently have (for example Xbox LIVE Gold)

    4) Select Modify Membership and you will be presented with a list of renewal options. If you are on an Xbox LIVE Free Membership, you can choose to upgrade to Gold Membership.

    5) Select a membership option, then Confirm Purchase.

    Once you have confirmed your purchase, the following will happen:

    • The payment option you are using will be charged immediately.
    • The time subscription plan you have just purchased will be added to your remaining subscription time.
    • Your Xbox LIVE Gold Membership will be activated and auto renewal turned on.
    Take note:

    If you use a credit card as your payment option, you cannot remove it on file until your current membership expires.

    There is a procedure you can follow to add or change your Xbox LIVE payment option.

    Renew with a prepaid membership card

    It is possible to renew your Xbox LIVE membership using a Prepaid Microsoft Gold Membership Card. This card is available at retail locations.

    If you choose to redeem a prepaid Xbox LIVE membership code, you will be added time to your existing Xbox LIVE membership, while your renewal settings will remain unchanged.

    How to turn on auto renewal (for existing membership):

    If you are already on Xbox LIVE Gold of Family Pack membership and you want to turn on auto renewal without purchasing new membership, you should contact Xbox Support.

    How to Troubleshoot Xbox LIVE renewal:

    If there are issues with your Xbox LIVE account, you might receive the following messages. The solutions are provided below:

    • Error: Your credit card has been declined several times by our billing service.
    This means that your credit card has expired, or the information on it has been changed. To solve this problem, there is a procedure you can follow to change payment option for Xbox LIVE membership.

    • Error: 8015d080
    In case you receive this error message, you need to contact Xbox Support.
     
    xboxfelix, Aug 18, 2016
    #2
  3. xboxfelix
    xboxfelix Guest
    How to Turn off auto renewal or cancel Xbox LIVE membership

    How to turn off auto renewal

    It is recommended that you cancel your Xbox LIVE Gold Membership using the option of turning off automatic renewal. If auto renewal is "off", your membership will expire at the end of its current term.

    Steps to follow:

    1) If you are not already signed in, click Sign In at the upper right hand corner and sign in using your Microsoft account.

    2) Proceed to My Account.

    3) Click Change next to automatic renewal. Change the setting to OFF

    You will be able to continue enjoying all the benefits of Xbox LIVE Gold Membership until your paid membership time expires.

    Note:

    If you want to cancel or disable your Xbox LIVE Gold Membership immediately, you should contact Xbox support. Use the Request a Call from Support option on the official Xbox Contact Us page. Your account cannot be canceled through chat or email.

    If you disable your account immediately, you will lose the time remaining on your membership subscription.

    If you are on a 2 Year Xbox LIVE Gold Contract, and you want to cancel before the end of the 2 years, you will be charged an Early Termination Fee and other applicable taxes. Once the two-year agreement period is over, your account will not be renewed automatically.

    You can cancel the 2 Year Xbox LIVE Gold Contract using the option of self-cancel your subscription on Xbox.com
     
    xboxfelix, Aug 18, 2016
    #3
  4. ISirProdigy007
    ISirProdigy007 Guest

    Xbox asking to renew my gold membership..

    ISirProdigy007, Aug 18, 2016
    #4
  5. ISirProdigy007
    ISirProdigy007 Guest
    you can contact just in case, if there is any problems with your account here

    support.xbox.com/.../contact-us

    chat with xbox support to talk with official support.
     
    ISirProdigy007, Oct 31, 2018
    #5
  6. ISirProdigy007 Win User

    Xbox asking to renew my gold membership..

    you can contact just in case, if there is any problems with your account here

    support.xbox.com/.../contact-us

    chat with xbox support to talk with official support.
  7. ISirProdigy007 Win User

    Xbox asking to renew my gold membership..

  8. DigitalAssassin Win User

    XBOX Rewards program

    Hey mate, I found this on the FAQ:

    I renewed my Xbox Live Gold membership and I didn't get my Rewards Credits. Why?

    Credits for renewing your Xbox Live Gold membership will appear on your MyRewards page within 2 days of your current Xbox Live Gold membership ending and the new one beginning. In addition, if you allow your Xbox Live Gold membership to expire before you
    renew your Xbox Live Gold membership, you will be ineligible for this offer.

    From here: http://rewards.xbox.com/faq/
  9. GrindstoneJohn Win User

    Gold Membership extended but XBox is asking to renew the membership

    Did you check on xbox.com? Log in and click My account in the top right.

    there will be a renewal date next to your avatar.Does the date show 25.12.12?
  10. IansLuck Win User

    Xbox LIVE Gold Renewal Question?

    Well I'm just concerned about my consecutive years as an Xbox LIVE Gold member. I already have everything else but this settled. Because when I renewed my membership, it canceled my old membership that wasn't being paid for at the time. (Hence, why I renewed
    my membership in the first place.) So it canceled my old membership and created a new Gold membership to take it's place. Since it canceled my old one, will this stop my consecutive year(s) as an Xbox LIVE Gold Member?
Thema:

Xbox asking to renew my gold membership..

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