Xbox are taking money out in a daily basis

Discus and support Xbox are taking money out in a daily basis in XBoX Games and Apps to solve the problem; There is fraud happening from my mother in law’s account by Xbox I have been to the bank and they have told us to get hold of Xbox this must be... Discussion in 'XBoX Games and Apps' started by James JonesYT, Jan 27, 2025 at 6:44 AM.

  1. Xbox are taking money out in a daily basis


    There is fraud happening from my mother in law’s account by Xbox I have been to the bank and they have told us to get hold of Xbox this must be resolved as she has 2 small kids depending on her and Xbox are taking money out in a daily basis if this is not sorted in some way to we will be taking to social media

    :)
     
    James JonesYT, Jan 27, 2025 at 6:44 AM
    #1
  2. James JonesYT Win User

    Xbox are taking money out in a daily basis

    We need to speak to someone about this so we can stop these transactions
    Am not sitting here writing line after line
  3. Lumie Helps Win User

    Xbox are taking money out in a daily basis

    Hi there James J.

    I am Lumie and I would love to assist you today.

    I am so sorry you are having issues with unauthorised payments.

    Please keep in mind, this is a community page. We are NOT Microsoft agents. We are users like you.

    You can find all your payments and subscriptions here: [account.microsoft.com/billing/orders] and here: [https://account.microsoft.com/services/]

    You can cancel payments and request a refund if elligble.

    If you cannot find them then you may be having issues with a compromised card. I would talk to your bank about this to prevent fraud.

    You can go to this link: [support.microsoft.com/home/contact] and input 'Account Access' and then go to 'Contact Support'.

    Once you're there, you can go to 'Microsoft 365 and Office' > 'Manage Account Security' and you will be able to talk to a support agent.

    I hope this helps.

    I shall be here for your response. -Lumie
  4. James JonesYT Win User

    Xbox are taking money out in a daily basis

    We need to speak to someone about this so we can stop these transactions
  5. DecodedSyntax Win User

    What games do you play on a Daily basis?

    I'm playing Skyrim on a daily basis until Ninja Gaiden 3 comes out.
  6. Defy Lightning Win User

    Sybarite

    It finally updated today. I hope they update the event on a weekly basis now or even better, on a daily basis which I unfortunately missed out on. I'm at 27/30 myself.
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Xbox are taking money out in a daily basis

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