XBOX app won't let me play games I've downloaded.

TivoR6 · Mar 18, 2025 at 6:02 PM

I go to download anything on the Xbox app it will download but won't allow me to play the game the bar is yellow and it says see error details then it gives me an error code of 0x80070005 and when I tried to do the recommended steps to fix the error code they don't work it has been like this for a long time never figured out how to fix it PLEASE HELP I JUST WANA GAME.

EDIT: It is worth noting that I am able to download anything on my C: drive, which is full, but it is my other two drives that won't let me download anything.

:)

SmartLace1968

Hi there! This is Virginia O.

I understand that you are experiencing issues with your Xbox App.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

Please check drive permissions by opening File Explorer and navigate to the problematic drives.

Right-click the drive, select "Properties," and go to the "Security" tab.

Make sure that your user account has "Full Control" permissions. If not, click "Edit" and grant the necessary permissions.

And then set the correct installation drive. Open the Xbox app, go to "Settings," and select "General."

Under "Change where this app installs games by default," set one of the problematic drives as the default installation location.

Next is to create a new folder for Xbox Games. On the problematic drive, create a new folder (e.g., "XboxGames").

Right-click the folder, go to "Properties," and ensure the "Security" settings allow "Full Control" for your user account.

Then reset the Xbox App. To do this go to "Settings" > "Apps" > "Xbox" > "Advanced Options."

Click "Reset" to clear any corrupted settings.

After that kindly reinstall Gaming Services. Open PowerShell as an administrator and run the following commands:

get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers

start ms-windows-store://pdp/?productid=9MWPM2CQNLHN

This will reinstall the Gaming Services app.

Thank you for your cooperation.

Adrian Leček

Hey Lucas,

Thank you for the reply. Sorry for not answering for some reason It won't let me post. I've tried all the methods you listed, it shows up on the website and when I click to download it, same thing happens. The Xbox app won't let me install it cause its already installed. I've checked apps, forza isn't installed. Not sure what else I could try

joker6919

I've read this but it's not what is wrong on my xbox one it just won't let me download games but gives that cod

FastTEF

Alright hey and also how do I change where the Xbox app downloads games because it is currently glitched and won't let me change it. It's set to C:\PerfLogs and it won't let me change it. I don't know why it's set to that.

TygaBadaxx

I am playing on Xbox one it won't let me sign into my profile so I removed it now it won't let me download it

XBOX app won't let me play games I've downloaded.