Xbox app wont launch

Hey, there!

Thank you for contacting us and welcome to the Microsoft Community.

My name is Darhyl. I'm an Independent Advisor and I will do my best to help you sort this out.

I'm sorry you are experiencing any trouble right now. No worries, I'm here to help you.

We will need to perform some basic troubleshooting steps in order to fix the issue. Please make sure to update all of your Xbox app, Windows, Device Drivers and Gaming services, here's how:

For Windows:

Press the Start button on the taskbar, type settings, and then select Settings.

On Windows 10, select Update & Security. On Windows 11, select Windows Update.

On the Windows Update page, select Check for updates to see if any updates are available for your device.

Once the updates have downloaded, select Install now to start the installation.

Following installation, we recommend that you restart your device so that the latest updates can take effect.

For Device Drivers:

For the best game performance, make sure your system’s video card drivers (or display adapter drivers) are up to date. Drivers are available on the support website for your computer manufacturer, or if your computer system is custom built, on the video card manufacturer’s support website. Updating video card drivers can resolve game crashes, improve frame rates, and improve overall game performance.

For Gaming Services:

Press the Start button on the taskbar, type store, and open the Microsoft Store app.

Select Library.

Under Updates & downloads, check if there are any updates available for the Xbox app or Gaming Services app. If an update is available, select Update.

Reference link: https://support.xbox.com/en-US/help/games-apps/...

Please let me know if it works.

Try Deleting the app and Reinstalling it - A shepard, Xbox Ambassador

Hey there!

Sorry to hear you have been running into these issues with launching the apps on your Xbox 360 console.

Go ahead and try following the troubleshooting provided in the support article linked below.

A downloaded Xbox Live app won't launch on Xbox 360

Give that a try and let us know of any changes.

app wont launch have uninstalled/reinstalled it three times still doesnt work

Do you have an antivirus?

Mine just wiped the game services file and it ruined the xbox PC app. wont launch a damn thing.

Now it also wont install the gameservices file.

worked fine until my antivirus killed it.