Xbox app will not open

Discus and support Xbox app will not open in XBoX Games and Apps to solve the problem; The green box open and white circle just kept turning. I ran the App troubleshooter it didn't help. I can go to xbox.com and sign in, but I can't sign... Discussion in 'XBoX Games and Apps' started by James Clermont, Dec 5, 2016.

  1. James Clermont
    James Clermont Guest

    Xbox app will not open


    The green box open and white circle just kept turning. I ran the App troubleshooter it didn't help. I can go to xbox.com and sign in, but I can't sign in at Store.

    :)
     
    James Clermont, Dec 5, 2016
    #1
  2. Bestlano
    Bestlano Guest
    My Xbox app will not open

    Hi Whip, Are you still experiencing this issue? If yes, what version of the app were you using?

    Thanks for reporting and feedback,

    Best
     
    Bestlano, Dec 5, 2016
    #2
  3. DavidWilson10300
    DavidWilson10300 Guest
    My Xbox app will not open

    My Xbox app (in start-windows 10) will not open. It does open on my laptop but not my desktop. Individual games Will open. I can access Xbox.com. Any suggestions. TY
     
    DavidWilson10300, Dec 5, 2016
    #3
  4. Paul Bab
    Paul Bab Guest

    Xbox app will not open

    Hi,

    We need the following information to properly isolate your concern:

    1. Are you getting any error messages?

    2. Is this happening to other apps as well?

    3. Have you made any changes on the device prior to this concern?

    Make sure to check the status of Xbox Live by clicking this link for any service alerts. Also, verify that have the latest version of the Xbox app on Windows 10. For more information, check out this link.

    To help resolve any issues with an application in the Store, we recommend clearing the Store Cache. Kindly perform the following steps:

    1. Press the Windows + R keys to open the Run dialog box.

    2. Type WSReset.exe and click OK.

    3. The Store and a command prompt will be prompted without any message. The command prompt will automatically close after the Store's cache has been reset.

    Looking forward to your response.
     
    Paul Bab, Dec 5, 2016
    #4
  5. SammyVS Win User

    Games not working on the xbox app for pc

    Close the Xbox app and open the Xbox Companion app, if you haven't installed it, download it from the Microsoft Store.

    Open the app and try to log in with your account on it and then open the Xbox app and see if that resolves the issue.
  6. Paul Bab Win User

    Xbox app will not open

    Hi,

    We need the following information to properly isolate your concern:

    1. Are you getting any error messages?

    2. Is this happening to other apps as well?

    3. Have you made any changes on the device prior to this concern?

    Make sure to check the status of Xbox Live by clicking this link for any service alerts. Also, verify that have the latest version of the Xbox app on Windows 10. For more information, check out this link.

    To help resolve any issues with an application in the Store, we recommend clearing the Store Cache. Kindly perform the following steps:

    1. Press the Windows + R keys to open the Run dialog box.

    2. Type WSReset.exe and click OK.

    3. The Store and a command prompt will be prompted without any message. The command prompt will automatically close after the Store's cache has been reset.

    Looking forward to your response.
  7. ooD0C H0L1DAYoo Win User

    Xbox app not opening

    Hold the power button down on your phone and then try it again after it turns on.
  8. Deub41 Win User

    Xbox app not opening

    I search for a Windows update and it says i am up to date. It is a phone with Windows 10 Mobile.
  9. albefox Win User

    Xbox App not opening

    Thank you very much for trying to help, it's sad that nothing came of it. I'll try somehow then completely clean Windows and return the computer to the factory settings, maybe it will help

    But if I find what the problem is before I drop the OS, I will definitely write here how I solved the error
Thema:

Xbox app will not open

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