Xbox app, unable to sign in.

Mana Nolava · Jun 12, 2020

I noticed recently the former "console companion" app stopped loading, would spin for long periods of time before popping a window up that says "use the xbox app now." So I downloaded the xbox app from the windows store however; I cannot sign into my account
and use it properly. When I hit social/sign in or click my profile icon and hit "sign in. Nothing happens, nothing opens up, no new windows no questions it just does nothing.

:)

l1vinl1fe1991

In the xbox app, anytime I try to sign in to xbox live, the app does nothing. I am unable to sign in to the xbox app. I know my MS acct credentials and I'm logged into the MS Store.

GMS1stLDYCannon

Hello are you using the regular xbox app? Or the Xbox beta app? Those are the only 2 active at the moment.

1etcn

The same issue is still there after completing all the mentioned steps.

The Xbox App does not sign me into my Xbox account, it recognizes my Microsoft Account, but not my Xbox account.

When I click on any sign-in button on the app, the entire UI disappears and then I get sent back to the same page I was in before.

I am unable to use my game pass subscription because of this issue.

1etcn

I am currently using a local account.

Yes, I have tried changing my Microsoft Account, however, I cannot enter the Xbox login page as it kicks me out of it, no error code or anything.

1etcn

Nope, that still hasn't worked out for me.

You know, I still think this issue has something to do with the error I got with installing Xbox from the WS, maybe if I can install Xbox through something like, I dunno, the command prompt, then that issue will disappear?

Xbox app, unable to sign in.