Xbox app unable to connect to Xbox One

Discus and support Xbox app unable to connect to Xbox One in XBoX Games and Apps to solve the problem; I've had my fair share of issues with game streaming but tonight takes the cake. I am not able at all to connect the Xbox App to stream from the Xbox... Discussion in 'XBoX Games and Apps' started by Zindra-2ED12887-F889-4A5C-872B-F4FC9D566921, Jul 5, 2017.

  1. Zindra-2ED12887-F889-4A5C-872B-F4FC9D566921
    Zindra-2ED12887-F889-4A5C-872B-F4FC9D566921 Guest

    Xbox app unable to connect to Xbox One


    I've had my fair share of issues with game streaming but tonight takes the cake. I am not able at all to connect the Xbox App to stream from the Xbox One...at all. In the past I have been able to connect through the internet from work to home. I have been
    able to stream while at home on my laptop on the same network. I have been able to stream via the direct Cat5 cable connection from laptop to the console itself (bridged or shared internet connection).

    Now can't stream at all...via any means.

    I am on the same network, same subnet, etc. I even tried the direct connection. The app fails to find the console. The app even fails to connect via the IP connection. What gives? Would love to get some answers and resolution. I have tried almost all the
    scripted responses from Microsoft representatives and other users. No resolution yet.

    :)
     
    Zindra-2ED12887-F889-4A5C-872B-F4FC9D566921, Jul 5, 2017
    #1
  2. StevenBouchard
    StevenBouchard Guest
    Windows 10 Xbox app unable to connect to Xbox

    I'm unable to connect to my Xbox from the Xbox app on my Windows 10 desktop. I'm able to connect from the Xbox app on my iPhone and Surface 3. I've tried resetting the app on my PC. The app lists the Xbox as available but won't connect when I click connect
     
    StevenBouchard, Jul 5, 2017
    #2
  3. zachreyes
    zachreyes Guest
    'Turn On' Xbox One Not Working But SmartGlass Does

    I am unable to turn on my Xbox One from the Windows 10 Xbox app, receiving the following error message "We are unable to turn on your console. Make sure this device is on the same network as your console and your console is set to instant-on".
    However, if the Xbox One is already on, I can connect and utilize game streaming from Windows 10. On the same network, I can successfully turn on the Xbox One from the SmartGlass app on my iPhone and then connect to the Xbox One for game streaming from Windows
    10. Any ideas for how to get the Xbox One to turn on directly from Windows 10 without having to use the SmartGlass app?
     
    zachreyes, Jul 5, 2017
    #3
  4. Zindra-2ED12887-F889-4A5C-872B-F4FC9D566921
    Zindra-2ED12887-F889-4A5C-872B-F4FC9D566921 Guest

    Xbox app unable to connect to Xbox One

    Additionally, this is not just for my laptop...my phone app doesn't seem to connect, neither do any other devices. They can't find the console or connect with IP. And yes, I have checked the console to ensure it accepts connections. Originally, connections
    from those only with profile on the console to any connections...still nothing.
     
    Zindra-2ED12887-F889-4A5C-872B-F4FC9D566921, Jul 6, 2017
    #4
  5. OG Psyoshi
    OG Psyoshi Guest
    I have been experiencing the same thing since 8pm EST yesterday. Have exhausted all troubleshooting techniques in every device as well. But from my reading it is a national/semi national issue mainly happening to east coast and parts of tx. Shame cause 80%
    of my gaming is done via the app so i dont have to move my xbox... MICROSOFT PLEASE FIX YOUR PRODUCT ASAP!!!!
     
    OG Psyoshi, Nov 2, 2018
    #5
  6. OG Psyoshi Win User

    Xbox app unable to connect to Xbox One

    Additionally, this is not just for my laptop...my phone app doesn't seem to connect, neither do any other devices. They can't find the console or connect with IP. And yes, I have checked the console to ensure it accepts connections. Originally, connections
    from those only with profile on the console to any connections...still nothing.
    I have been experiencing the same thing since 8pm EST yesterday. Have exhausted all troubleshooting techniques in every device as well. But from my reading it is a national/semi national issue mainly happening to east coast and parts of tx. Shame cause 80%
    of my gaming is done via the app so i dont have to move my xbox... MICROSOFT PLEASE FIX YOUR PRODUCT ASAP!!!!
  7. Zindra-2ED12887-F889 Win User

    Xbox app unable to connect to Xbox One

    Additionally, this is not just for my laptop...my phone app doesn't seem to connect, neither do any other devices. They can't find the console or connect with IP. And yes, I have checked the console to ensure it accepts connections. Originally, connections
    from those only with profile on the console to any connections...still nothing.
  8. carlnina Win User

    Can't connect to Xbox live on backwards compatibility

  9. Wilfred Mac Win User

    Cannot connect to party xbox live

    Hi,

    Server error is one of the possible reasons why you're unable to connect to the party chat Xbox live on the Xbox app. To help you resolve this issue, we need to gather more details. Kindly answer the questions below:

    • Have you tried using a different profile and check if the issue persist?
    • Were you able to connect to the party chat before?
    • Have you tried uninstalling and reinstalling the Xbox app on your computer?

    In the meantime, we recommend that you perform all the troubleshooting steps provided on the links below:

    Xbox app server connectivity on Windows 10 is blocked

    Xbox app NAT type on Windows 10 displays “Teredo is unable to qualify”
  10. M3tal Daz3 Win User

    Wireless router

Thema:

Xbox app unable to connect to Xbox One

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