Xbox app stuck on 'Choose a drive' with no options when installing

Discus and support Xbox app stuck on 'Choose a drive' with no options when installing in XBoX Games and Apps to solve the problem; I hit install on the Xbox app for Destiny 2 and it comes up with "Choose a drive" with no options to pick one. I've check the default location has... Discussion in 'XBoX Games and Apps' started by Kojack6441, Apr 14, 2022.

  1. Kojack6441
    Kojack6441 Guest

    Xbox app stuck on 'Choose a drive' with no options when installing


    I hit install on the Xbox app for Destiny 2 and it comes up with "Choose a drive" with no options to pick one. I've check the default location has enough space for it, and even changed to a different install drive and it still won't install


    Xbox app stuck on 'Choose a drive' with no options when installing [​IMG]


    I've done troubleshooting listed here and here with no success. I contacted chat support who were unable to assist and sent me over here.

    All other uninstalled games I own come up with the expected install location alert. Is this something to do with Destiny 2 leaving Game Pass? I own the game outright but this is the first time I've tried to install it since it's left.

    :)
     
    Kojack6441, Apr 14, 2022
    #1
  2. NikolayTomov2 Win User

    Xbox app stuck on 'Choose a drive' with no options when installing

    And yes forgot to mention I'm not referring to Destiny2, but HALO MCC. So probably is not the games issue but the Xbox App. So the only fix I see is refund and go to Steam to buy the game and play it. It is as simple as that. Since L4c3rd4 mentioned below:

    "I'm so sorry about this inconvenience my friend. Unfortunately, there's no direct fix for that issue yet. :/"

    So what are we to do. Does Microsoft want me to purchase Game pass as well, since only buying the game it self wont do?

    And Kojack6441, no don't reinstall or reset Windows that wont do the trick. I was with Windows 11 before that and had a lot of different problems with it (as well as this one), and reinstalling back to Windows 10 didn't fix it. Maybe it is the games, maybe it is the Game Pass I don't know but everything else can be installed.

    And sorry for my bad English, but it is not my main language.
  3. Kojack6441 Win User

    Xbox app stuck on 'Choose a drive' with no options when installing

    I've made sure my system is fully updated, I've repaired/reset/uninstalled and reinstalled as described (also listed in the other posts I linked). I've run that powershell script with no success, and used wsreset and tried winget as an alternate installer.

    At this point if Microsoft expects me to reinstall my entire system I suggest that something is wrong within the company. As NikolayTomov2 mentions below he has reinstalled windows and still has the same issue. I am not going to reinstall Windows as a troubleshooting step.

    I am positing that this is due to Destiny 2 leaving Game Pass, and somewhere in that process it has damaged the install process for those that bought the game outright.
  4. L4c3rd4 Win User

    Xbox app stuck on 'Choose a drive' with no options when installing

    Hello dear Gamer, first it's a pleasure to be able to help you today.

    My name is Vinicius.

    I am a gamer and independent advisor on the XBOX community platform.

    Hey Kojack6441, how are you today? Hope you're well.

    There are a few things we could try:

    So, let's try this, first, make sure your windows and all its services are up to date:

    Open Settings, click Update and Security and then Windows Update;

    Click Check for Updates;

    Click the Download and Install Now option, if available;

    Also, check the Microsoft Store for any updates on the Xbox apps and its services.

    ______________________________________________________________

    Then try this:

    Go to windows settings > apps > search for gaming services app > click on it and select advanced options.

    After that, click repair and then restore, open the app and try again.

    Then do the same for the Xbox app:

    Go to windows settings > apps > search for Xbox app > click on it and select advanced options.

    After that, click repair and then restore, open the app and try again.

    ______________________________________________________________

    Then, try to uninstall and install the Xbox app. :)

    ______________________________________________________________

    If it still doesn't work you're going to uninstall the games services using a powershell command.

    In the windows search bar type Powershell > Right click and select open as administrator > Type the command: "get-appxpackage Microsoft.GamingServices | remove-Appxpackage –allusers" > Wait for the process to finish and then restart the PC, then open your Xbox gamepass app, it will ask you to install the gaming services again, install it and try again.

    Then, after you do it, you're going to open the game pass app, it will ask you to download and install the game services again

    ______________________________________________________________

    If neither of those procedures works, try to restore your PC's OS via the ISO image tool, using that tool you will be able to maintain your installed games and files.

    If you're using Windows 10:

    https://www.microsoft.com/en-us/software-downlo...

    If you're using Windows 11:

    https://www.microsoft.com/en-us/software-downlo...

    First, you will download it > Open the ISO Image tool > Open a file inside it called SETUP.exe > Select upgrade > download from the cloud > Keep games and apps.
  5. Mr J.Davis Win User

    Xbox app stuck on 'Choose a drive' with no options when installing

    Just bought my first PC in years, with Windows 11 and I am having the exact same problem - cannot install any GamePass Games via the Xbox App and I have made sure everything is activated, updated and tried all steps except the step that requires a fresh install of the OS because even though its a brand new PC I have already spent the last 24 hours installing and configuring all sorts of software with no issues and I cannot justify undoing all of that just because Xbox App is not playing ball.
  6. NikolayTomov2 Win User

    Xbox app stuck on 'Choose a drive' with no options when installing

    Hi L4c3rd4,

    i have the same problem with the Xbox App, I have tried everything above, that you have suggested, except the restoring Windows 10. Since I reinstalled windows 2 days ago, on my laptop as well as my PC. And I have the same problem on both. I don't know if the fact that Game Pass is not available in my country. But it is not suppose to since back when I bayed the games, back then I was able to download and play them. I have the problem since the game must be downloaded from the Xbox App not from the windows store. But have soo much problems with Windows that I don't care anymore. Can someone please let me know from where can I request refund. I will bay all the games from the Steam since they work, not like windows staff. So please let me know from where I can request refund since I don't see it anywhere and I don't want to have anything to do with Xbox and windows staff anymore.

    Thank you in advance.
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Xbox app stuck on 'Choose a drive' with no options when installing

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