XBOX app stuck at 0% after downloading 80mb

Hello there @Jarvis69, I hope everything is going well!

Thank you for reaching Microsoft Xbox Forum support. I want you not to worry about the situation because I am here to help you out! Please access the link bellow and follow the instructions provided to troubleshoot the installation issue.

The link: Troubleshoot game installations on a Windows 10 device | Xbox Support

I wish you a lovely day, and I hope this helps you out! All the best!

Kind Regards

Stay safe, and happy gaming!

More troubleshooting steps I have taken:

Restored device to a point prior to the game being downloaded (3 days prior). When attempting to download the game, the progress is still stuck on the download progress prior to restoring the computer. Further, after waiting for about an hour, the download speed was still stuck at 0 B/S. Deleting the temporary/existing files, restarting the Xbox app, game services, and the Microsoft store waiting, and waiting another half an hour did not solve the issue. Lastly, I was still unable to launch any games I had purchased or had access to via Game Pass from the Xbox app.

Resolution:

I wiped the primary partition (C of the computer. After 5-10 minutes after starting the download, there were no more issues.

You're not the only one.... I can't download any Gold games at all (stuck at 0% installing), and no apps load, either.

Hi, kagekiso,

I hope you are doing well today. Welcome to the Xbox Community. Thank you for reaching out to Xbox Forums. I see that you have been attempting to resolve an issue with the Xbox PC app and are unable to install games. I am happy to help and provide some additional suggestions that will hopefully resolve the problem. May I ask why are you using a VPN? Was this a suggestion someone recommended?

Solution 1: Play games offline on Windows 10 using Offline mode; this error could also be attributed to issues with the Microsoft store not recognizing your entitlement to the game. Would you please click on this link Play games offline on Windows 10 using Offline mode | Xbox Support. Then scroll down and click on the drop-down arrow and look at the steps for How to enable offline play on your device.

Solution 2:

1. Open the Xbox APP
   
2. Sign out of the App
   
3. Then click install on any game you wish to install
   
4. You will see that no installation progress will start
   
5. Sign back into the App and see if the installation starts
   
6. You might also see an install update, and I would click on that
   

Sometimes you need to fix the connection with your account and Xbox services.

Solution 3: Use the System File Checker tool to repair missing or corrupted system files If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Sometimes corrupted files can cause issues.

Solution 4: Create a local user or administrator account in Windows . Sometimes you can have a situation with permissions or profile corruption. Please follow the steps in this link to see if that fixes the current issue you are having.

Let's start with these troubleshooting steps and see if they resolve the problem. If not, we will continue to explore other troubleshooting steps.

I hope these suggestions help! If this answers your question, please mark the thread as “Answered.”

Tried multiple ways of downloading and power cycling everything, i have 80mbs download speed.