Xbox App Sign in problem

1. Please try to update the xbox app by going to Start > Microsoft Store > click the 3 dots icon at the top right > My Library > see if there is an arrow beside the xbox app. If you don't see the xbox app click "Show all" on the right to see them all.

2. Please click Start, type "Apps & features" select that, Find "Xbox" and click it, Click "Advanced Options", Click "Reset" you see there. Restart the app and try to sign in again.

3. Please click Start > type Troubleshoot and click it > go to the bottom and click Troubleshoot Windows Store Apps > see if it fixes any problems for the xbox app or shows an error that wasn't fixed.

4. Please press the Win+R keys to open the Run dialog. Type WSReset.exe and click on OK. The Store and a command prompt will now open without any message. The command prompt will automatically close when the store cache has been reset. Try the app after
that.

5. Go to the Windows Store and find Xbox (beta) and download that and see if that app works.

Other solutions involve making sure windows updates are up to date and resetting the whole windows store via a powershell command.

Hello all,





As this is an old thread, I will be locking this one. Updates, games and everything changes often so would be best to create a new thread. Once a new thread is created we will be happy to assist you in any issues or questions you might have.





Thanks,

Brad

I do not see Xbox (beta) app in the app store and data sharing should be active

Is this on mobile or a desktop?

I have found that the built-in desktop app on Win10 ios great.

Hello, SchmuelAtencio. Thanks for reaching out! I'm an Independent Advisor and a Microsoft Community expert user. I'll be happy to assist you today.

Close the Xbox app and open the Xbox Companion app. If you don't have this app installed, download the app using the Microsoft Store on your Windows.

Then open Xbox Companion, log in with your account, open the Xbox app and see if that resolves the issue.

This is a public user-to-user support forum. We are expert users helping other users. We do not work for Microsoft and do not have access to any user accounts.

If this still can't solve your problem, just let me know and I'll do my best to try to help you.