Xbox app sign-in error; missing program/components

Hello dear Gamer, first it's a pleasure to be able to help you today.

My name is Vinicius.

I am a gamer and independent advisor on the XBOX community platform.

Hey WhitePhoenix86, how are you today? Hope you're well.

So, let's try this, first, make sure your windows and all its services are up to date:

Open Settings, click Update and Security and then Windows Update;

Click Check for Updates;

Click the Download and Install Now option, if available;

Also, check the Microsoft Store for any updates on the Xbox apps and its services.

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Then try this:

Go to windows settings > apps > search for gaming services app > click on it and select advanced options.

After that, click repair and then restore, open the app and try again.

Then do the same for the Xbox app:

Go to windows settings > apps > search for Xbox app > click on it and select advanced options.

After that, click repair and then restore, open the app and try again.

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Then, try to uninstall and install the Xbox app.

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If it still doesn't work you're going to uninstall the games services using a powershell command.

In the windows search bar type Powershell > Right click and select open as administrator > Type the command: "get-appxpackage Microsoft.GamingServices | remove-Appxpackage –allusers" > Wait for the process to finish and then restart the PC, then open your Xbox gamepass app, it will ask you to install the gaming services again, install it and try again.

Then, after you do it, you're going to open the game pass app, it will ask you to download and install the game services again

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If neither of those procedures works, try to restore your PC's OS via the ISO image tool, using that tool you will be able to maintain your installed games and files.

If you're using Windows 10:

https://www.microsoft.com/en-us/software-downlo...

If you're using Windows 11:

https://www.microsoft.com/en-us/software-downlo...

First, you will download it > Open the ISO Image tool > Open a file inside it called SETUP.exe > Select upgrade > download from the cloud > Keep games and apps.

I see! I'm so sorry about this issue my friend.

And, I do understand your reluctance in reinstalling the OS. But I do think it's worth trying. With this method I sent you, using the ISO tool, you have the option to keep your games and apps.

Thanks for the quick response, L4crd4.

Unfortunately, reinstalling the Gaming Services hasn't fixed the problem. The Xbox app seemed to reinstall them but I'm still unable to sign-in. The shortcuts still seem to be broken, it's as if the app can't find the Gaming Services components. I'm utterly confused by this.

Extremely reluctant to reinstall the OS as A. It will be a large undertaking to restore all my installed programs and B. There's no guarantee it will even fix the problem.

Thank you for your help regardless.

Hi,

It looks like the components of your Xbox app have something to do with the error message that you are getting. We would suggest that you boot your system in Safe Mode with Networking, then try to sign in again into your Xbox app.

Let us know how it turns out.

Thank you for your help.

There were component missing. Installing the Xbox beta app solved the problem. Thanks a lot !!

Best regards,

Tim