Xbox app sign-in error; missing program/components

Discus and support Xbox app sign-in error; missing program/components in XBoX on Windows to solve the problem; Hello, I've been bashing my head against the proverbial wall over this for the last couple of days. I was enjoying Forza Horizon 4 on Steam over the... Discussion in 'XBoX on Windows' started by WhitePhoenix86, Apr 14, 2022.

  1. Xbox app sign-in error; missing program/components


    Hello, I've been bashing my head against the proverbial wall over this for the last couple of days.

    I was enjoying Forza Horizon 4 on Steam over the weekend when suddenly I was unable to play the online multiplayer. This persisted to the point that I decided to try signing in and out of my Xbox Live profile in the game (this was a suggested fix).....only I couldn't sign back in, and if you can't sign in you can't even play the game offline....

    This led me to the Xbox app which has decided that it doesn't want to let me sign in anymore. Whenever I try to do so by pressing the Sign-In button on the app, nothing happens. I think I've figured out the problem but not how to fix it; by chance I clicked the arrow next to the app on the Start menu which revealed that all the shortcuts are broken:


    Xbox app sign-in error; missing program/components [​IMG]


    Clicking the 'Sign-in' shortcut leads to this:


    Xbox app sign-in error; missing program/components [​IMG]


    So as far as I can tell, what's happening is when FH4 prompts me to sign back in, it's supposed to bring this program up to do so. For whatever reason, said program isn't anywhere on my system despite it presumably being part of the Xbox app which IS installed.

    Now I've reinstalled the Xbox app multiple times to try and fix this, following guides online to do so but nothing has done the trick which is very odd as surely the required files would be installed along with the app? Not even sure how any of this has occurred as I did nothing to my system over the weekend. Does anyone have a solution for this, preferably one that doesn't involve reinstalling Windows?

    Should add that I'm on Windows 10, if that matters any.

    :)
     
    WhitePhoenix86, Apr 14, 2022
    #1
  2. L4c3rd4 Win User

    Xbox app sign-in error; missing program/components

    Hello dear Gamer, first it's a pleasure to be able to help you today.

    My name is Vinicius.

    I am a gamer and independent advisor on the XBOX community platform.

    Hey WhitePhoenix86, how are you today? Hope you're well.

    So, let's try this, first, make sure your windows and all its services are up to date:

    Open Settings, click Update and Security and then Windows Update;

    Click Check for Updates;

    Click the Download and Install Now option, if available;

    Also, check the Microsoft Store for any updates on the Xbox apps and its services.

    ______________________________________________________________

    Then try this:

    Go to windows settings > apps > search for gaming services app > click on it and select advanced options.

    After that, click repair and then restore, open the app and try again.

    Then do the same for the Xbox app:

    Go to windows settings > apps > search for Xbox app > click on it and select advanced options.

    After that, click repair and then restore, open the app and try again.

    ______________________________________________________________

    Then, try to uninstall and install the Xbox app. :)

    ______________________________________________________________

    If it still doesn't work you're going to uninstall the games services using a powershell command.

    In the windows search bar type Powershell > Right click and select open as administrator > Type the command: "get-appxpackage Microsoft.GamingServices | remove-Appxpackage –allusers" > Wait for the process to finish and then restart the PC, then open your Xbox gamepass app, it will ask you to install the gaming services again, install it and try again.

    Then, after you do it, you're going to open the game pass app, it will ask you to download and install the game services again

    ______________________________________________________________

    If neither of those procedures works, try to restore your PC's OS via the ISO image tool, using that tool you will be able to maintain your installed games and files.

    If you're using Windows 10:

    https://www.microsoft.com/en-us/software-downlo...

    If you're using Windows 11:

    https://www.microsoft.com/en-us/software-downlo...

    First, you will download it > Open the ISO Image tool > Open a file inside it called SETUP.exe > Select upgrade > download from the cloud > Keep games and apps.
  3. L4c3rd4 Win User

    Xbox app sign-in error; missing program/components

    I see! I'm so sorry about this issue my friend.

    And, I do understand your reluctance in reinstalling the OS. But I do think it's worth trying. With this method I sent you, using the ISO tool, you have the option to keep your games and apps.
  4. WhitePhoenix86 Win User

    Xbox app sign-in error; missing program/components

    Thanks for the quick response, L4crd4.

    Unfortunately, reinstalling the Gaming Services hasn't fixed the problem. The Xbox app seemed to reinstall them but I'm still unable to sign-in. The shortcuts still seem to be broken, it's as if the app can't find the Gaming Services components. I'm utterly confused by this.

    Extremely reluctant to reinstall the OS as A. It will be a large undertaking to restore all my installed programs and B. There's no guarantee it will even fix the problem.

    Thank you for your help regardless.
  5. Jomari Arc Win User

    Can't Sign Into App on Win10--0x409 0xD000000D

    Hi,

    It looks like the components of your Xbox app have something to do with the error message that you are getting. We would suggest that you boot your system in Safe Mode with Networking, then try to sign in again into your Xbox app.

    Let us know how it turns out.
  6. NezHaut Win User

    Can't login to Xbox Insider Hub

    Thank you for your help.

    There were component missing. Installing the Xbox beta app solved the problem. Thanks a lot !!

    Best regards,

    Tim
Thema:

Xbox app sign-in error; missing program/components

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