Xbox app showing 2 consoles

I can easily find you in the Console Companion app, but that tag doesn't show elsewhere. If you look at your profile on the Xbox app does it only show that tag or does it show 2 tags?

1. Launch Xbox Video on the console (not the Video pc app)

2. Go to 'my videos'

3. Select 'Account Management' (this is in the app - not the account management option in Xbox settings)

4. Select the 'Show Me' option in the top left hand corner

5. Select 'TV Shows'

Hello Callum Hick,

Welcome to Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

Based on your description, you are waiting for an achievement to be added to your account. Let us check on this together and sort this out in timely manner.

We know how important it is for you to synchronize your game's achievement. If you set up your Xbox Console as offline device, then you may play an offline game and sync your achievements when you are connected back to the internet. Otherwise, it will not sync and to answer your question, no it will not sync. You may need to redo and get the achievement.

Support article for reference: Using your Xbox console offline | Xbox Support

If you have further concerns kindly create a new thread using this link - Create a new question or start a discussion.



Sincerely,



Xbox Forum Moderator

Microsoft Community

It’s the console! Rewards app on Xbox console the manage button doesn’t show

Hello,

the same is happening to me (Xbox Gold and EA Access subscriptions active). This is not working on the Xbox One console store, Xbox.com or the Xbox App. On the app, for example, The Technomancer tab shows 'Purchased 4/1/19' while Plants vs Zombies Garden
Warfare 2 does not appear such an indication. It is showing just the two buttons: 'Install on Xbox One' and 'Play on Xbox One', while on the web it shows only 'Install on my devices' and 'Purchase as gift', same as in console store (the three dots shows only
'Redeem a code'). Clicking either or them results on the game installed on my console, but the state isn't changed. Some time ago happened something similar with Battlefield I but in that occasion it worked from the Xbox.com web, but now it doesn't. Any other
solution?