Xbox app setup

Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

You may need to check this link to complete the setup: https://support.xbox.com/en-US/help/hardware-ne...

Also, please perform a powercycle before trying again.

POWERCYCLE CONSOLE​​​

​​​

1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​

Hello

We sorry about you are experiencing this unwanted issue, some other users as you are having this crashing of a game.

Meanwhile this became fixed we recomend you to fully quit the game before open other games or apps, the following link will show you how.

https://support.xbox.com/en-US/xbox-one/apps/how-to-close-xbox-one-app-or-game

On the xbox app i saw an option to setup a console. It said i need a code from the console's update screen. What do they by that and how can i find this code?

Hello UnDyingYeet,

We understand that you're inquiring about a code that you can use through the Xbox application to finish setup on your console while it updates.

If you have already done the update, and would like this information for future reference, you can actually visit our website to view our set
up your Xbox One console support article.

Once you reach the update page, there should be an option at the bottom that displays "Complete setup on mobile now."

Try this and let us know if this works.

Best wishes!

Hello Tonallce,





As this is an old thread, I will be locking this one. Updates, games and everything changes often so would be best to create a new thread. Once a new thread is created we will be happy to assist you in any issues or questions you might have.





Thanks,

Brad