Xbox app on windows 11 won't load

Discus and support Xbox app on windows 11 won't load in XBoX Games and Apps to solve the problem; When i tried buy game pass the information i put in my card set in USA (i live in Vietnam). i wonder if that is the problem. and now my xbox app won't... Discussion in 'XBoX Games and Apps' started by SevenPenguin846, Apr 1, 2022.

  1. Xbox app on windows 11 won't load


    When i tried buy game pass the information i put in my card set in USA (i live in Vietnam). i wonder if that is the problem. and now my xbox app won't load until i test with VPN connect to USA server. I tried to remove the old card with USA and change it to Vietnam to see if the app can load. Also im try to recurring billing. it say succeed. but the status still "recurring billing off". Microsoft just open PC Game Pass SEA market expansion but the support say Xbox live service not yet avalible in Vietnam so i can't change it.

    :)
     
    SevenPenguin846, Apr 1, 2022
    #1
  2. pottsalot2 Win User

    Xbox app won't finish startup while offline. Window 11

    Then why advertise it as a feature. The Xbox app itself won't load, how is anyone supposed to play anything offline. It work 3 years ago. I'm gonna guess this is a Windows 11 bug. My windows 10 desktop works fine but, the laptop on windows 11 won't.
  3. Ricardo Lechuga Win User

    Xbox app on windows 11 won't load

    As i mentioned that's not allowed by the terms of service, if the services or apps are not allowed on the region you are you should wait until they become available,

    In this case to access the game pass service you need to set your PC and account on the proper region and get the service from that region

    As i mentioned you could also contact insiders for support

    https://www.reddit.com/r/xboxinsiders/
  4. SGT SADLER Win User

    Xbox app on windows 11 won't load

    Your allowed to change region on Xbox so you would think it would be same on Pc, i would try paying with Paypal when your set to US, that is what us Xbox people do
  5. Ricardo Lechuga Win User

    Xbox app on windows 11 won't load

    Ok, but you did it trough a different region, as you mentioned you used your cars set on USA that means your settings must be on a different region and that's why you have issues, you can also have more support on the Insider support Reddit

    https://www.reddit.com/r/xboxinsiders/
  6. SevenPenguin846 Win User

    Xbox app on windows 11 won't load

    there is no paypal option. also it does load when change region. but it just load and nothing else, you can't download anything. i tried download some game pass games through microsoft store and it work just fine but most of the games requires Xbox app.
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Xbox app on windows 11 won't load

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