XBox App on Windows 11 slows down my network adapter

Discus and support XBox App on Windows 11 slows down my network adapter in XBoX on Consoles to solve the problem; Greetings, while downloading games with the XBox app for Windows, my ethernet connection to my router all of a sudden slows down massively. This is... Discussion in 'XBoX on Consoles' started by nexxos_001, Sep 8, 2022.

  1. nexxos_001
    nexxos_001 Guest

    XBox App on Windows 11 slows down my network adapter


    Greetings,

    while downloading games with the XBox app for Windows, my ethernet connection to my router all of a sudden slows down massively. This is not all the time... for example during download of a game, my ethernet connection is fine for like 2 minutes until it slows down. This slow down continues for some time or until I stop the XBox download manually!

    Windows version:

    Edition Windows 11 Pro

    Version 21H2

    Installed on ‎05/‎10/‎2021

    OS build 22000.856

    Experience Windows Feature Experience Pack 1000.22000.856.0

    XBox App version:


    XBox App on Windows 11 slows down my network adapter [​IMG]


    I'm on a 1 Gbps internet plan, which i do receive. For example my usual download speed (~1Gbps):


    XBox App on Windows 11 slows down my network adapter [​IMG]


    During download of a game in XBox, my speed drops down (15.9 Mbps):


    XBox App on Windows 11 slows down my network adapter [​IMG]


    This is from the XBox app:


    XBox App on Windows 11 slows down my network adapter [​IMG]


    This is NOT an issue with my ISP, as I tested my internet speed AT THE SAME TIME with another device (iPhone) in WLAN while my PC had SLOW speed during XBox app game download (which can't achieve 1 Gbit because of WLAN obviously)(411.4 Mbps):


    XBox App on Windows 11 slows down my network adapter [​IMG]


    This is obviously an issue with the XBox app for Windows or even Windows itself. I only removed my ISP and IP from the screenshots for safety reasons. Is this issue known and does someone knows a fix for this?

    :)
     
    nexxos_001, Sep 8, 2022
    #1
  2. Geri M. Win User

    XBox App on Windows 11 slows down my network adapter

    Hello nexxos_001,



    We haven't heard from you in 72 hours, so we will be considering your issue resolved. If you do need further help, please create a new thread to discuss those concerns as we will not be monitoring this thread going forward.



    Thank you for understanding.



    Kind regards,



    Xbox Forum Moderator

    Microsoft Community
  3. Geri M. Win User

    XBox App on Windows 11 slows down my network adapter

    Hi nexxos_001,

    Welcome to Xbox Community Forums. We appreciate for sharing your concern with us and we hope that you are doing well today.

    Here are some suggested workaround on your case.

    Run the Store apps troubleshooter at Settings > Update & Security > Troubleshoot.

    Check for Store and App Updates in MS Store Hub (three dots at top right of Store app) > Updates and Downloads.

    Try once again resetting Xbox at Settings > Apps > Apps & Features > Xbox Live > Advanced Options > Repair and Reset. Restart PC, test again.

    If that fails try re-register the app from Option Two here: http://www.tenforums.com/tutorials/3175-apps-re...

    If that fails try uninstalling the App from Settings location above, restart PC, then reinstall from MS Store app Settings > My Library.

    You can also try the Xbox Beta app from MS Store here:
    https://play.google.com/store/apps/details?id=c...
    The Store app will reinstall if your decide you don't want the beta version.

    If these fixes don't help then go over this checklist to make sure the install is set up correctly, optimized for best performance, and any needed repairs get done: http://answers.microsoft.com/en-us/windows/wiki...

    Start with Step 4 to turn off Startup freeloaders which can conflict and cause issues, then Step 7 to check for infection the most thorough way, then step 10 to check for damaged System Files, and also Step 16 to test a new Local Admin account. Then continue with the other steps to go over your install most thoroughly.

    Update your drivers and BIOS/UEFI firmware from PC or motherboard maker's Support Downloads web page, using the full model number, Serial Number or Dell Service Tag on sticker. Compare the latest drivers available for download with the ones presently installed in Device Manager reached by right clicking the Start button. Make sure you have the latest Chipset, Display (Video), Sound, USB3, Bluetooth, Network and all other drivers, or else download and install the latest now.

    Then type System Information in Start Search, compare the latest BIOS/UEFI firmware version with the one showing in System Information, and install it following closely the instructions on the download page, and on any Read Me file included in download.

    Updating drivers from the Device Manager or Windows Update is rarely enough. The most basic thing we need to learn to maintain a PC is keep the latest manufacturer's drivers installed from their Support Downloads web page.

    If nothing else works then do a Repair Install, by installing Media Creation Tool, open tool and choose to Upgrade Now. This reinstalls Windows while keeping files, programs and most settings in place, is the most stable method to advance to the latest version, and solves most problems. http://windows.microsoft.com/en-us/windows-10/m...

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

    We hope it worked out well for you. If not, please reply back to this forum to let us know. We will be glad to follow up and help you.



    Have a great day ahead.


    Sincerely,



    Xbox Forum Moderator

    Microsoft Community
  4. Ricardo Lechuga Win User

    XBox Controllers on Windows 7

    Hi MikeLucasIsCool! My name is Ricardo an independent advisor ready to help you with this situation!

    Have an Xbox Wireless Adapter for Windows 10? Find out how to set it up on any Windows 10/11 device. If you have an Xbox Wireless Adapter for Windows, we can also show you how to set it up on any Windows 10/11, Windows 8.1, or Windows 7 tablet, laptop, or desktop PC.

    Here’s a compatibility chart for the adapter you may have:

    Xbox Wireless Adapter for Windows 10

    Windows 10/11 only

    Xbox Wireless Adapter for Windows

    Windows 11, 10, 8.1, 7

    https://support.xbox.com/en-US/help/hardware-ne...
  5. Farscape247 Win User

    SERVERS

    but xbox live has been dodgy for weeks with sporadic connection issues which then cause issues connecting to the publisher servers. as its microsoft theni put it down to network slowness due to people downloading en masse the windows 11 software, which i cannot see all the fuss about as it is trash lol.
  6. ExcessRacer Win User

    Xbox Game Pass on PC not launching games

    Microsoft what is going on with this, Did a full reinstall of Windows 11 and every other game launcher works fine, Xbox app is now literally locking up my computer with slow launches and I have to reboot to get out of it. everything I have tried doesn't work, repair, reinstall the Xbox app. Can not use Xbox ultimate on my Windows 11 PC. Was working before I reinstalled everything. Whats the fix?
Thema:

XBox App on Windows 11 slows down my network adapter

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