Xbox App on Windows 11 is not letting me switch accounts.

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good evening

To switch Xbox account on Windows 11, try the following steps:

Close the Xbox app.

Go to Windows Settings.

Click on Accounts.

Select Email & accounts.

Click on the Microsoft account associated with the Xbox app.

Click on Manage.

Click on Remove.

Re-add the Microsoft account you want to use.

Launch the Xbox app and sign in with the new account.

If the above steps don't work, you can also try clearing the Xbox app's cache by following these steps:

Close the Xbox app.

Go to Windows Settings.

Click on Apps.

Find the Xbox app and click on it.

Click on Advanced options.

Click on Reset.

Launch the Xbox app and sign in with the new account.

These steps should help you switch Xbox accounts on Windows 11.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello C0zmos, try to follow this procedures below.

Using System File Checker in Windows

https://support.microsoft.com/en-us/windows/usi...

chkdsk

https://docs.microsoft.com/en-us/windows-server...

1 - Type cmd (Command Prompt) in the search bar of the Start menu and then click Run as administrator.

2 - Enter chkdsk /f/x/r/v

Being in use the system will ask if the user wants to check the chosen drive after reboot. Just type S and restart the computer.

Open Windows Powershell (Administrator)

Then type or copy/paste this command and press enter:

Get-appxpackage Microsoft.XboxIdentityProvider | Remove-AppxPackage

Restart your PC and install the recently deleted app:

https://apps.microsoft.com/store/detail/xbox-id...

Finally go to Windows Settings > Apps and Features > Xbox app > Reset and Repair, then restart your PC and give it a new try.

Hi,



To switch between Microsoft accounts in the Xbox app on Windows 10, kindly follow the steps provided on this

link.

Let us know how it goes.

Hi there BruMtins,

Thanks for reaching out here in Xbox Forums. I'm sorry to hear about the issue with trying to switch accounts in the Xbox App on the Windows 10. I recommend to try the following resource article:

How to switch between Microsoft accounts in the Xbox app on Windows 10.

Try this out and let us know the results.

There is no xbox companion app for Windows 11. That's a Windows 10 app now defunct in 11.

Please get me another agent.