Xbox App on Windows 10 will not let me sign in.

Discus and support Xbox App on Windows 10 will not let me sign in. in XBoX Accessibility to solve the problem; The Xbox app on my Windows 10 Dell PC will not let me sign in. The xbox app will open and I can even play the games in the app but only as a guest and... Discussion in 'XBoX Accessibility' started by UKcoalminer69, Aug 29, 2022.

  1. Xbox App on Windows 10 will not let me sign in.


    The Xbox app on my Windows 10 Dell PC will not let me sign in. The xbox app will open and I can even play the games in the app but only as a guest and therefore not online with friends. When i click on the sign in button the app flashes a smaller blackish gray box with not text in it about two to three times then returns to the app startup page.

    I have tried uninstalling and reinstalling multiple times. I have tried repairing and resetting through the windows control panel. I have called support several times, but they tell me the same steps and then i get put on hold and and wait 10 to 20 minutes and then the call just drops. I could really use some help. I am getting super frustrated by the whole thing.

    :)
     
    UKcoalminer69, Aug 29, 2022
    #1
  2. JosefLBohorquez Win User

    Xbox App on Windows 10 will not let me sign in.

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this UKCOALMINER69

    Sorry to hear that, please try this:

    Press Windows button and type Services

    On Services App from the list of results, press right-click and run it as administrator

    Scroll to the bottom and find the following services:

    IP Helper
    Xbox Live Auth Manager
    Xbox Live Game Save
    Xbox Live Networking Service
    Gaming Services

    And do this with each of the services listed above:

    Right-click over the service and select Properties.
    Find the Startup type section and make sure it’s set to Automatic (if not, change it to automatic)
    If the service isn’t started, click Start to start the services

    Restart your PC and give it a new try.
    -----
    If maybe the issue persists I can advise you another things:

    Press Windows + X, then click on Windows Powershell (Administrator)

    Then type or copy/paste this command and press enter:

    Get-appxpackage Microsoft.XboxIdentityProvider | Remove-AppxPackage

    Restart your PC and install the recently deleted app:

    https://apps.microsoft.com/store/detail/xbox-id...

    Finally go to Windows Settings > Apps and Features > Xbox app > Reset and Repair, then restart your PC and give it a new try.

    If that doesn't work please also try these tutorials:

    https://support.microsoft.com/en-us/windows/fix...

    https://support.microsoft.com/en-us/account-bil...

    Or try this (RainingRoses response):

    "Try the following options for Windows 10/11:
    1. Go to Credential Manager (https://support.microsoft.com/windows/accessing...) > Windows Credentials (not the Web option), select XblGrts|DeviceKey and remove.

    2. Go to Settings > Accounts > Email & accounts. Select your account with the issue and verify that the ‘Apps need to ask me to use this account’ setting is enabled. This would especially help if you have multiple accounts as you would have the option to choose the correct account on startup, but you can always change it back to the automatic option if you prefer. You can also try to remove the account from here and re-add it later.

    3. Follow this file path: C:\Users\[Your Username]AppData\Local\Packages\Microsoft.XboxIdentityProvider_cw5n1h2txyewy\AC\TokenBroker
    Delete the Accounts and Cache folders, which will be deleted from the Xbox Identity Provider

    Note that the highlighted code in this file path depends on your system so may vary.
    If you don’t see a particular folder, then confirm there’s no search filters applied and select ‘show hidden items’, or you can just search for the folder in the search bar.
    Restart your PC after trying the above steps, so that these properly take effect next time you sign in. It may also help to then reset and repair and/or uninstall and reinstall the Xbox apps where this error occurs."

    Source: https://answers.microsoft.com/en-us/xbox/forum/...
  3. XBF Crystal P Win User

    Xbox App on Windows 10 not letting me sign in.

    Hi there!

    Thanks for reaching out! I'm sorry to hear about the issue with the Xbox app. Corrupted data may cause the app to
    not to work properly.



    Here are two steps on how to isolate system issues:

    • Method 1:perform a clean boot, this helps eliminate software conflicts that occur when you install
      a program or an update or when you run a program in Windows 10. Here is the
      link on
      how to perform a clean boot.

    • Method 2:
      Here is a
      link
      on how to download Apps Troubleshooter.

    Try this and let us know the results.
  4. SammyVS Win User

    Xbox app on Windows 10 will not let me sign in

    I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

    Press the Windows Button then type Services.
    Right-click over the Services App from the list of results.
    Then select Run as Administrator
    Scroll to the bottom and find the following services:
    IP Helper
    Xbox Live Auth Manager,
    Xbox Live Game Save,
    Xbox Live Networking Service,
    Gaming Services.
    Do this with each of the services listed above.
    Right-click over the service and select Properties.
    Find the Startup type section and make sure it’s set to Automatic.
    If the service isn’t started, click Start to start the services.

    Click Apply and OK to save changes, restart your PC and try again, please.
  5. SammyVS Win User

    Xbox app on Windows 10 will not let me sign in

  6. SammyVS Win User

    Xbox app on Windows 10 will not let me sign in

Thema:

Xbox App on Windows 10 will not let me sign in.

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