Xbox app on PC stuck on install

Hi there!

Sorry to hear about what happened. Let's do the our best to sort this out.

Have you already tried to reinstall the Gaming Services app?

Select the Search icon on the taskbar, type powershell, right-click on Windows PowerShell, and then select Run as administrator.

In Windows PowerShell, type the following command and press Enter:

get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers

In the same window, type the following command and press Enter:

start ms-windows-store://pdp/?productid=9MWPM2CQNLHN

Install the app on that page and select Yes when you receive the User Account Control (UAC) prompt.
Restart your device and try to install the game again.
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Try to run the system file checker to fix any corrupted data on your PC.
- https://support.microsoft.com/windows/using-sys...

If that doesn't work, try to perform a clean boot
- https://support.microsoft.com/topic/how-to-perf...
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Type in cmd in Windows search
Right-click on Command Prompt result and pick Run as administrator
Once the new window opens, type in the following commands, pressing Enter after each:

ipconfig /flushdns
ipconfig /registerdns
ipconfig /release
ipconfig /renew
netsh winsock reset

If possible, try to connect to a different network connection. Don't forget to try to power cycle your router by turning it off or unplugging it from the power outlet for at least a minute before turning it back on.

You may also do that with your PC. Shut it down completely and wait at least a minute before turning it back on.

Hello Iskander,

Thank you for posting in Microsoft Community.



As workstation PC is managed by your IT, it would be best to reach out to them first. Issues with getting stuck at Xbox app installation on Microsoft Store and stuck on Xbox logo upon launching Xbox app will occur if your PC is either connected to secured network or restricted by the IT.

Inform your IT admin that you would like to install Xbox app. This way they can either install it to for you.



Have a great day!



Sincerely,



Microsoft Community Moderator

Hi,

I really need more information about what is being installed and how the Xbox App is not fully installed on your Windows 10 PC. Does it get stuck, give you an error message?

Can you provide screenshots please?

its on my pc and i did i re installed it and like wont download the app just stuck on 25% and i let that go for days

Have you tried checking on the status of App Installer within your Microsoft Store library?