XBOX App on PC - Something went wrong on our side

Estrichleger · Jan 26, 2025 at 5:25 PM

Hi,

having this error m,essage "something went wrong on our side". Tried to download Ninja Gaiden BLack 2 and preload Sniper Elite Resistüapncße. It downloads a bit and then the error message comes and thats for the last 4 days.

Anyone can help here?

:)

Alvaro A-

Hi Estrichleger,

Thank you for posting in Microsoft Xbox Community. I'm sorry to hear that you're having issues when downloading the new Ninja Gaiden Black 2. As part of our troubleshooting, please try the Microsoft Gaming Repair Tool for Xbox App, this tool detects and automatically repairs error found on your system. Please download and install it using this link then run it as administrator.

https://aka.ms/GamingRepairTool

For more information about this tool, please visit:

https://support.xbox.com/help/games-apps/troubl...

Once done, please try downloading again and see if it fixes the issue.

Regards,

Alvaro

Reaper XER0

DOH! "We're sorry. Something went wrong on our side, and we are working on it. Please come back in a while."

KILLMEPLEZBRUVR

If The Xbox Live Still Isnt Working I Reccomend Buying The Gamepass Deal For £2 Where You Get 2 Months Of Gamepass And 2 Months Of Xbox Live Gold.

L4c3rd4

Hello dear Gamer, first it's a pleasure to be able to help you today.

My name is Vinicius.

I am a gamer and independent advisor on the XBOX community platform.

Hey ThePonchus, how are you today? Hope you're well.

ThePonchus, try to contact the Xbox Support directly by requesting a callback, they will be able to check what might have been happening:

https://support.xbox.com/en-us/contact-us

Or you could try to reach out to the store's support directly as well:

https://support.microsoft.com/en-us/account-bil...

R6 x Vigil

and it is for 3 weeks i can't install any games

XBOX App on PC - Something went wrong on our side