Xbox app not launching, Black screen.

When I launch the app. Nothing appears. It's blocked on a black screen and when I wait the app close. And I can't launch the app. It's bugged.

I have tried all 3 solutions now and when I launch the xbox app I am still stuck with just the app having the black screen and the xbox logo in the middle pulsing.

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good morning

Follow these steps:

Select the Start button in the lower left corner of the main screen and select Settings.

Select Update and Security > Check for Updates.

Select View optional updates, then select update KB5004476 from the list.

KB5004476

Select Download and Install.

When the update is complete, restart the device.

You should now be able to install, update and launch games.

Are you still in trouble?

Create a notepad file with the following name:

"RepairGamingServices.ps1"

inside the file paste this text (if quotes):

"

Get-AppxPackage *gamingservices* -allusers | remove-appxpackage -allusers

Remove-Item -Path "HKLM:\System\CurrentControlSet\Services\GamingServices" -recurse

Remove-Item -Path "HKLM:\System\CurrentControlSet\Services\GamingServicesNet" -recurse

"

Then, to run, right-click on the file, and run as administrator. then restart windows. then you need to open the Xbox app from Windows 10 that will be warning you that you need to install an extra component for the app, accept and wait for the installation. After that, Microsoft guarantees that you will be able to reopen and download Xbox Game Pass games on Windows 10.

You can bypass the black screen by logging out of your gamertag, launching the game/app and then signing back in to your gamertag.

i tried uninstalling and reinstalling the app. this had no effect. i ran the troubleshooter. this had no effect.

here's what happens:

1. i launch the app.

2. it loads, and gives me the page that allows me to select classic, jigsaw jam, or daily challenge.

3. no matter which option i pick, the screen shows the app loading, and before it completes loading i get a black screen, then a white screen with a rotating black loading cirle, then the app crashes.