Xbox App not detecting Gaming Services, and once it finally does detect it, games won't...

Discus and support Xbox App not detecting Gaming Services, and once it finally does detect it, games won't... in XBoX on Consoles to solve the problem; For the past 3 months I have been battling with my xbox app and gaming services, when I open the xbox app, it tells me I require gaming services to be... Discussion in 'XBoX on Consoles' started by SJ630, Jun 30, 2023.

  1. SJ630
    SJ630 Guest

    Xbox App not detecting Gaming Services, and once it finally does detect it, games won't...


    For the past 3 months I have been battling with my xbox app and gaming services, when I open the xbox app, it tells me I require gaming services to be downloaded to play and install games, and EVEN THOUGH it is downloaded I press download and accept and it immediately pulls up a Microsoft store notification that it has been downloaded, and my app remains the same and repeats itself over and over. I have searched and searched for answers, I have deleted xbox app and reinstalled, I have repaired and reset both gaming services and the xbox app, I have used powershell to uninstall and reinstall gaming services, and nothing has worked. When my app finally does decide that it wants to cooperate and finally show me whats in my download queue (which consists of 3 games coming to a total of 25 gigs) it will not let me cancel the downloads nor will it continue to download them, its like they are frozen there, and when I press cancel it says cancelling and freezes on that as well. I don't know what to do anymore, someone please help.

    :)
     
    SJ630, Jun 30, 2023
    #1
  2. andersonpassos Win User

    Xbox App not detecting Gaming Services, and once it finally does detect it, games won't download or cancel their download, what do I do??

    Clear App Data: Clearing the app data for the Xbox app might help resolve any underlying issues. Follow these steps:

    Press the Windows key + I on your keyboard to open the Settings app.

    Select "Apps" or "Apps & features" from the options.

    Search for the Xbox app and click on it.

    Select "Advanced options" or "Advanced settings."

    Click on the "Reset" button, which should clear the app data.

    Restart your device and launch the Xbox app again.

    Run Windows Store Apps Troubleshooter: Windows provides a built-in troubleshooter specifically for Windows Store apps, which might help identify and fix any issues. Here's how to use it:

    Press the Windows key + I on your keyboard to open the Settings app.

    Select "Update & Security" from the options.

    Choose "Troubleshoot" from the left sidebar.

    Scroll down and click on "Windows Store Apps" or "Windows Store Apps and Games."

    Follow the on-screen instructions to run the troubleshooter.

    Check System Date and Time: Ensure that the date and time settings on your device are correct. Incorrect date and time settings can sometimes cause issues with the Xbox app and gaming services. To check and adjust the settings:

    Press the Windows key + I on your keyboard to open the Settings app.

    Select "Time & Language" from the options.

    Make sure the "Set time automatically" and "Set time zone automatically" options are enabled.

    If they are already enabled, you can try disabling them, waiting for a few seconds, and then enabling them again.
  3. SJ630 Win User

    Xbox App not detecting Gaming Services, and once it finally does detect it, games won't download or cancel their download, what do I do??

    None of these methods worked either, I've restarted my computer after trying them and it still does the same thing. Thanks for the help though.
  4. SJ630 Win User

    Xbox App not detecting Gaming Services, and once it finally does detect it, games won't download or cancel their download, what do I do??

    I have already tried this method as I stated in the description and it results in the same thing over and over. I appreciate your help though!
  5. andersonpassos Win User

    Xbox App not detecting Gaming Services, and once it finally does detect it, games won't download or cancel their download, what do I do??

    Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

    Good evening

    Reset Xbox App: Sometimes resetting the Xbox app can resolve various issues. Here's how you can do it:

    Press the Windows key + I on your keyboard to open the Settings app.

    Select "Apps" or "Apps & features" from the options.

    Locate the Xbox app from the list and click on it.

    Select "Advanced options" or "Advanced settings."

    Click on the "Reset" button and confirm the action.

    Restart your device and launch the Xbox app again.

    Reset Gaming Services: Similar to resetting the Xbox app, you can try resetting the Gaming Services:

    Press the Windows key + I on your keyboard to open the Settings app.

    Select "Apps" or "Apps & features" from the options.

    Search for "Gaming Services" and click on it.

    Select "Advanced options" or "Advanced settings."

    Click on the "Reset" button and confirm the action.

    Restart your device and launch the Xbox app again.
  6. andersonpassos Win User

    Xbox App not detecting Gaming Services, and once it finally does detect it, games won't download or cancel their download, what do I do??

    create another windows profile and test if it works in this new profile.
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Xbox App not detecting Gaming Services, and once it finally does detect it, games won't...

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