Xbox app not connecting with console

Discus and support Xbox app not connecting with console in XBoX on Consoles to solve the problem; On both my Samsung phone and tablet when I try to download a game to my Xbox One from the Game Pass app, I get a message "We didn't find any devices".... Discussion in 'XBoX on Consoles' started by PamCuthbert, Feb 5, 2021.

  1. PamCuthbert
    PamCuthbert Guest

    Xbox app not connecting with console


    On both my Samsung phone and tablet when I try to download a game to my Xbox One from the Game Pass app, I get a message "We didn't find any devices".

    Bluetooth is enabled. Remote features is enabled. Console settings power is 'instant on'. I've synced my devices to the console. I even reset the console. Nothing works. Even when I open the app in my phone to get the 5 points in the daily quest, my console is not acknowledging my app from my phone or tablet.

    Anyone else have this problem or know what to do about it?

    :)
     
    PamCuthbert, Feb 5, 2021
    #1
  2. GuruActual Win User

    Game pass app remote installation not working

    If you are on the xbox app the easiest way to have your console connected with the app is to make sure your app and the xbox is connected to the same wireless network.
  3. XBF Ezra G Win User

    PC Won't Connect The Xbox App To Xbox But Works Fine On Phone

    Hi DarkAssasinJL01,

    Thanks for your post! Check out this article on fixes for:
    Xbox
    App Server Connectivity on Windows 10 is blocked. If you're attempting to use the Xbox App's ability
    to connect to a console, be sure to allow connectivity on the Xbox One. To ensure your console's configured to connect to the Xbox app visit
    Settings>Preferences>Xbox App connectivity there you may select whether the console can be connected to any device, devices with profiles signed in on the Xbox, and blocking connections overall.

    I hope this information helps.
  4. Bandido1508 Win User

    can not connect my xbox one to the xbox console companion app on windows 10

    They have to be on the same network, sorry but that is the only way they can connect

    https://beta.support.xbox.com/help/games-apps/apps-help/how-to-use-game-streaming-in-xbox-console-companion-app

    Network connectivity: The Windows 10 PC and the Xbox One console must be on the same home network. Options:

    • Wired - Ethernet connection (recommended for both PC and Xbox One console)
    • Wireless - 802.11 N/AC wireless connection
  5. FallenEMZ Win User

    Can not connect to console on my PC

    This may help

    https://beta.support.xbox.com/help/games-apps/apps-help/how-to-use-game-streaming-in-xbox-console-companion-app

    To use Xbox game streaming, you must first enable game streaming from your Xbox One. To do this, press the
    Xbox button  to open the guide, select
    System > Settings > Preferences
    > Xbox app connectivity. Do these two things:

    1. Under This Xbox, select
      Allow game streaming to other devices
      .
    2. Under Other devices, select
      Allow connections from any device
      or Only from profiles signed in on this Xbox.

    Connect your Windows 10 PC to your Xbox One

    After ensuring that your console settings are correct, you need to establish a connection from your Windows 10 PC to your Xbox One console from within the Xbox Console Companion app on your PC:
    1. On your PC, launch the Xbox Console Companion app.
    2. Select Connection from the panel on the left side.
    3. The Xbox Console Companion app will scan your home network for available Xbox One consoles. Select the name of the console you want to connect to.
    The xbox is set up perfectly, the xbox even appears in the add device area of the Connection panel, it just will not connect and the message "We couldn't connect to your console. Make sure the console is still on and connected
    to the same network as this device." appears
  6. StuartATrueRed Win User

    I can't add my Xbox 360 to the Xbox app

    Yeah, Phoenix_Reins is correct with this, the Xbox console companion app only works with the Xbox One. There is no app that connects to the Xbox 360.
Thema:

Xbox app not connecting with console

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