Xbox app no longer able to record

Discus and support Xbox app no longer able to record in XBoX Games and Apps to solve the problem; Been using xbox app for a while to record game on steam etc for about a year with no trouble. Now all of a sudden it says I don't meet hardware... Discussion in 'XBoX Games and Apps' started by Crispy Duff, Jul 12, 2016.

  1. Crispy Duff
    Crispy Duff Guest

    Xbox app no longer able to record


    Been using xbox app for a while to record game on steam etc for about a year with no trouble. Now all of a sudden it says I don't meet hardware requirements to record. Deleted some videos incase it was memory issues but it wasn't.

    Help would be appreciated, thanks

    :)
     
    Crispy Duff, Jul 12, 2016
    #1
  2. oldmanpar77
    oldmanpar77 Guest
    Anyone who can successfully record streaming ......

    Anyone who can successfully record streaming on the xbox app for vids longer than 5+ minutes. Or even 40+ seconds at the moment....

    Please can you share your settings.

    On discovering the feature I was successfully able to record clips around 15-17 minutes however without knowingly doing anything the longest I can record is about 35-40 seconds although the app showed as recording for the full length?

    I am using the App version 14.14.16008.00000 doesn't matter what I tinker with the settings now I can't get it to work again.

    No error messages to indicate any problems...

    Ta.
     
    oldmanpar77, Jul 12, 2016
    #2
  3. Xbox one automatically recording game clips (FM5 Drifting Away)

    Turn off the game DVR completely. Settings preferences turn off game DVR. Note that with it off all gameplay recording including manual methods like record that and the DVR app will no longer be able to record. Hopefully they will add an option to turn off
    just the auto recording.
     
    Smiling Cat-FAB725BA-E75F-400C-9250-ECD9955C9C75, Jul 12, 2016
    #3
  4. Xbox app no longer able to record

    Hey Crispy Duff,

    We'd like to take a closer look at this. Can you download the Xbox (beta) app, launch the menu from the top left corner of the screen, and select Feedback to send us some data from your PC?

    Reply here once you've done so and I'll ensure this is forwarded to the development team to investigate.

    Thanks!

    ~Hammer
     
    BroHammersley, Jul 13, 2016
    #4
  5. Crispy Duff
    Crispy Duff Guest
    Hello

    I've downloaded the beta app and selected feedback but I don't see an option to send PC data?
     
    Crispy Duff, Jul 14, 2016
    #5
  6. Hey Crispy Duff,

    When you select Feedback it will automatically grab data from whatever device you're using and send it to us for further investigation, just be sure to include a description of your issue Xbox app no longer able to record :) .

    Thanks!

    ~Hammer
     
    BroHammersley, Jul 14, 2016
    #6
  7. Crispy Duff
    Crispy Duff Guest
    Ah right ok. Have sent. Xbox app no longer able to record :)
     
    Crispy Duff, Jul 14, 2016
    #7
  8. Crispy Duff
    Crispy Duff Guest

    Xbox app no longer able to record

    Hey, its been over a week and I've heard nothing?

    Thanks
     
    Crispy Duff, Jul 22, 2016
    #8
  9. Hey Crispy Duff,

    It looks like we weren't able to reproduce this in our investigation. Just to double check, you're still experiencing this? Does this only occur when you're using game streaming?

    If you wouldn't mind, can you try reproducing this exact issue, and then immediately after it occurs, do the same thing and submit Feedback? That should give us some additional data and hopefully we can get enough to investigate this more thoroughly.

    Thanks!

    ~Hammer
     
    BroHammersley, Jul 25, 2016
    #9
  10. Crispy Duff
    Crispy Duff Guest
    It's a permanent thing. When i bring up the game bar the option to record isn't available as it says I lack the hardware to record for some reason even though I was recording for about a year.
     
    Crispy Duff, Jul 25, 2016
    #10
  11. Crispy Duff
    Crispy Duff Guest
    I have a NVIDIA Gforce 710m which apparently is good enough for the xbox app. Not sure How to reproduce anything as it doesn't fail under circumstance, it's just decided it's had enough and doesn't want to record
     
    Crispy Duff, Jul 25, 2016
    #11
  12. Hey Crispy Duff,

    I'll supply this information to the developers and see if we can investigate this further. It is possible it's something to do with your hardware settings. Have you tried updating your drivers?

    ~Hammer
     
    BroHammersley, Nov 2, 2018
    #12
  13. Crispy Duff Win User

    Xbox app no longer able to record

    I have a NVIDIA Gforce 710m which apparently is good enough for the xbox app. Not sure How to reproduce anything as it doesn't fail under circumstance, it's just decided it's had enough and doesn't want to record
  14. Crispy Duff Win User

    Xbox app no longer able to record

    It's a permanent thing. When i bring up the game bar the option to record isn't available as it says I lack the hardware to record for some reason even though I was recording for about a year.
  15. BroHammersley Win User

    Xbox app no longer able to record

    Hey Crispy Duff,

    It looks like we weren't able to reproduce this in our investigation. Just to double check, you're still experiencing this? Does this only occur when you're using game streaming?

    If you wouldn't mind, can you try reproducing this exact issue, and then immediately after it occurs, do the same thing and submit Feedback? That should give us some additional data and hopefully we can get enough to investigate this more thoroughly.

    Thanks!

    ~Hammer
  16. Crispy Duff Win User

    Xbox app no longer able to record

    Hey, its been over a week and I've heard nothing?

    Thanks
  17. BroHammersley Win User

    Xbox app no longer able to record

    Hey Crispy Duff,

    When you select Feedback it will automatically grab data from whatever device you're using and send it to us for further investigation, just be sure to include a description of your issue :) .

    Thanks!

    ~Hammer
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Xbox app no longer able to record

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