Xbox app, Microsoft store and the Minecraft website are failing me while I'm trying to...

Discus and support Xbox app, Microsoft store and the Minecraft website are failing me while I'm trying to... in XBoX on Windows to solve the problem; I bought the Minecraft: Java & Bedrock edition bundle for PC via the Microsoft store last year around November time and when I downloaded the software... Discussion in 'XBoX on Windows' started by xnovawolf, Aug 14, 2022.

  1. xnovawolf
    xnovawolf Guest

    Xbox app, Microsoft store and the Minecraft website are failing me while I'm trying to...


    I bought the Minecraft: Java & Bedrock edition bundle for PC via the Microsoft store last year around November time and when I downloaded the software at the time, it must've only downloaded bedrock. I've tried downloading Java now, and the launcher through the Microsoft Store, Xbox app, and the Minecraft website but none of them work and they all end up with an error.

    I tried finding them in my files and I couldn't, so I went onto the Microsoft store and uninstalled them from there. Now I'm attempting to re-download them via multiple places.

    - When using the Mc Website, https://www.minecraft.net/en-us/download, it lets me download it, asks to ensure I'm logged into the Microsoft store, and I was. I accepted the terms and clicked download. After a certain amount of minutes (I'd say 5 or less minutes) and comes up with an error message or that it's having trouble connecting to the Microsoft store and to go back and continue installing from there.

    - When I use the Microsoft store to attempt to download the Launcher, it doesn't do anything other than tell me there was an issue on their end. I tried in the list of apps I have installed and previously installed, and from there it doesn't work.

    - When I use the Xbox app it says "preparing" for a few minutes and then comes up with the error code 0x000000001 (one with either seven or eight zeros in).

    I don't know what to do. Because surely it should just be simple enough and download the softwares after I've already purchased them. I have plenty of storage so that isn't the issue here.

    Minecraft website installation error:

    Xbox app, Microsoft store and the Minecraft website are failing me while I'm trying to... [​IMG]


    Microsoft store error:
    Xbox app, Microsoft store and the Minecraft website are failing me while I'm trying to... [​IMG]


    Xbox app error:


    Xbox app, Microsoft store and the Minecraft website are failing me while I'm trying to... [​IMG]


    My device:

    ZenBook Duo UX482EA 14" Laptop - Intel® Core™ i7, 512 GB SSD, Windows 11 of course.

    :)
     
    xnovawolf, Aug 14, 2022
    #1
  2. SammyVS Win User

    XBOX App stuck on "Preparing 0%"

    I see. If that fails, try downloading the game via Minecraft launcher. You can download the launcher through the Microsoft Store app, Xbox app, and the Mojang website. After installing the launcher, log in with your Microsoft account and download Microsoft Dungeons.
  3. JosefLBohorquez Win User

    Xbox app, Microsoft store and the Minecraft website are failing me while I'm trying to re-download the Mc Launcher and Java edition.

    Please install gaming services using the Xbox app, not the Microsoft store. You should be able to see a blue banner in the bottom (in Xbox app)

    -----

    If the issue persists, please try reinstalling the Microsoft store and all its components :

    Lester response, method 2:

    "Open Powershell with Admin or CMD with Admin (Press Windows key + X then click Windows Powershell(Admin))
    Copy each line of command to Powershell then press enter (one line at a time)

    Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
    net stop bits
    net stop wuauserv
    net stop appidsvc
    net stop cryptsvc
    Del "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\*.*"
    rmdir %systemroot%\SoftwareDistribution /S /Q
    rmdir %systemroot%\system32\catroot2 /S /Q
    regsvr32.exe /s atl.dll
    regsvr32.exe /s urlmon.dll
    regsvr32.exe /s mshtml.dll
    netsh winsock reset
    netsh winsock reset proxy
    net start bits
    net start wuauserv
    net start appidsvc
    net start cryptsvc

    Once done restart the device and check"

    Source: https://answers.microsoft.com/en-us/windows/for...
  4. xnovawolf Win User

    Xbox app, Microsoft store and the Minecraft website are failing me while I'm trying to re-download the Mc Launcher and Java edition.

    Hey there,

    So the steps I already tried were resetting my laptop, clearing the Microsoft Cache, updating the Microsoft store, etc. The usual things we should do to try and simply reset things. None of those worked.

    I tried the two solutions you suggested and they also didn't work out for me. I uninstalled Game Services and now I'm unable to reinstall them. The Microsoft store is now telling me that there's an error on their end.

    I've now got the 0x80073D27 error code.

    And a video of what happens when I attempt to install these:

    https://drive.google.com/file/d/1MIHv3-uGydk9-CsL88R6vgGOQS15N-RC/view?usp=sharing
    [​IMG]
  5. JosefLBohorquez Win User

    Xbox app, Microsoft store and the Minecraft website are failing me while I'm trying to re-download the Mc Launcher and Java edition.

    Depending on your internet speed can take a while (but I think no more than 30 min), and when you press install if I recall correctly you see something like "View progress / details"

    Try waiting this time and then go to Windows settings > apps > installed apps and look for gaming services. If it's there try again.

    If not, please try reinstalling the Microsoft store and all its components and give it a new try

    Lester response:

    "Open Powershell with Admin or CMD with Admin (Press Windows key + X then click Windows Powershell(Admin))
    Copy each line of command to Powershell then press enter (one line at a time)

    Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
    net stop bits
    net stop wuauserv
    net stop appidsvc
    net stop cryptsvc
    Del "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\*.*"
    rmdir %systemroot%\SoftwareDistribution /S /Q
    rmdir %systemroot%\system32\catroot2 /S /Q
    regsvr32.exe /s atl.dll
    regsvr32.exe /s urlmon.dll
    regsvr32.exe /s mshtml.dll
    netsh winsock reset
    netsh winsock reset proxy
    net start bits
    net start wuauserv
    net start appidsvc
    net start cryptsvc

    Once done restart the device and check"
  6. xnovawolf Win User

    Xbox app, Microsoft store and the Minecraft website are failing me while I'm trying to re-download the Mc Launcher and Java edition.

    The banner at the bottom that's supposed to be blue is red however, I'm not sure if that's meant to be different. It tells me to install it, I click install and have done that a few times today. It says it should take a few minutes but takes far longer. Will it give me a notice once the installation of Games Service is done?
Thema:

Xbox app, Microsoft store and the Minecraft website are failing me while I'm trying to...

Loading...
  1. Xbox app, Microsoft store and the Minecraft website are failing me while I'm trying to... - Similar Threads - app Microsoft store

  2. Can't log into my microsoft store or any app due to it "not existing" however can't create...

    in XBoX Accessibility
    Can't log into my microsoft store or any app due to it "not existing" however can't create...: When loging into microsoft on my microsoft store or apps ive downloaded from there (such as Minecraft) it asks me to sign in however when i do so it tells me my account dosent exist. When I go to...
  3. Why do I get the error 0x8007003B when signing in to Microsoft Store or Xbox app?

    in XBoX Accessibility
    Why do I get the error 0x8007003B when signing in to Microsoft Store or Xbox app?: Whenever I try to log in to my Microsoft Store or Xbox app (PC) using my Microsoft account, I get this error 0x8007003B. Weirdly, I can normally sign in to the Xbox and Microsoft websites with no...
  4. I get an error when i download games on xbox app or microsoft store

    in XBoX Games and Apps
    I get an error when i download games on xbox app or microsoft store: I get an error when i download games on xbox app and microsoft and i just bought gamepass. it says something unexpected happend at 100 percent Code: 0x80073D0D [img]...
  5. Microsoft Store and Xbox app not installing games on pc

    in XBoX Games and Apps
    Microsoft Store and Xbox app not installing games on pc: I have been trying to install Ark Survival Ascended on my pc which is using windows 11 and when the download gets to 100% and it trys to install the game it comes up with error codes. I have...
  6. trouble with Microsoft store/Xbox app, every time I try and sign in I get a 0x80860010...

    in XBoX Accessibility
    trouble with Microsoft store/Xbox app, every time I try and sign in I get a 0x80860010...: Hello I'm having trouble with Microsoft store/Xbox app, every time I try and sign in I get a 0x80860010 error code telling me that "this application has made too many requests" I've tried many...
  7. Why is my XBOX app update stuck on 95% on the microsoft store?

    in XBoX on Consoles
    Why is my XBOX app update stuck on 95% on the microsoft store?: Its been stuck at 95 for idk about 15 minutes now and im getting a bit frustrated as its literally stuck and i want to go on xbox remote play so i can play my xbox remotely but this is stuck on...
  8. I cant log into the Xbox app and Microsoft store

    in XBoX Accessibility
    I cant log into the Xbox app and Microsoft store: I recently uninstalled Norton 360 off my computer, and today when trying to load Minecraft launcher it failed to log me in, I thought nothing of it and loaded the Xbox app, A message appeared...
  9. why cant i cancel a download on the Xbox app or the Microsoft store

    in XBoX Games and Apps
    why cant i cancel a download on the Xbox app or the Microsoft store: i tried to install ark and while it was installing i was looking to see if i can play with steam players and i cant but that's besides the point. i went to cancel and it would not cancel and now i...
  10. Trying to download Sea of Thieves onto my laptop from the Microsoft Store and the Xbox App,...

    in XBoX Games and Apps
    Trying to download Sea of Thieves onto my laptop from the Microsoft Store and the Xbox App,...: When I press the 'Install' button, it says 'Downloading' for a few seconds then says 'Error' and cancels the installation. It's the same with both installing it onto my laptop (C:) and onto an...