Xbox App made to change install location, causes bluescreen

championdonut23 · Feb 27, 2022

For some reason, the Xbox app said that I had to assign install locations for games (I had been installing games just fine up until now) on both my C drive and my external. I selected new folders, but launching any games in these new install folders causes my computer to bluescreen, with the error code KERNEL_MODE_HEAP_CORRUPTION. I can still run games downloaded before this problem just fine. How do I either get these new install locations to work, or switch back to the original install folder?

:)

championdonut23

Apparently no restore points have been created on my computer's system drive. I presume this means I can't restore to a previous point.

Ricardo Lechuga

You can try to restore the system to a previous point

https://support.microsoft.com/en-us/windows/rec...

Mikasa0o0

I hope you can get this problem resolved for your own sake and mine. I’ve had this problem for the past month and only been able to play the 3 games I download during the first week of my free trial with game pass. What a waste. I also have some friends waiting on a fix for this. We all wanted to report it but just don’t know to to explain what happened so well.

Ricardo Lechuga

Try reinstalling the Xbox app or return it to a previous point following this steps

https://support.microsoft.com/en-us/windows/rec...

championdonut23

I've updated to Windows 11, so a lot of the settings have moved around. Where can I find the setting to take ownership of the file?

Xbox App made to change install location, causes bluescreen