Xbox app keyboard not there....

Hi there,

Thanks for reaching out to us today. Xbox supports the use of mouse and keyboard in some games and apps, but it doesn’t work for every game or app. The game or app publisher must enable this feature for their content.

We have this article
"Mouse and Keyboard support on Xbox One" available for you to go over with the information in regards to using a mouse and keyboard on the Xbox One.

Hope this helps.

Hi DRnoam,

I'm SamanthaCheung, a MCP. Hopefully my reply below answer your questions.

1. According to
Xbox One, not all game and app supports mouse and keyboard. For some games and app, the mouse and keyboard support feature need to enabled before you can use it. It's recommended you consult the game or app publisher if you're not sure about this.

2. Almost every USB keyboard work with Xbox One. It depends on the game or the app you'll play on Xbox One. To use a USB keyboard or mouse on Xbox One, you'll need an input adapter. See

How to Use Keyboard and Mouse on Xbox One.

3. Yes. The controller will still be active when you're using the keyboard or mouse. And you can use the controller to configure the mouse.

Hey there arron,

As stated in the
Mouse and keyboard support on Xbox One support article, "Xbox supports the use of mouse and keyboard in some games and apps, but it doesn’t work for every game or app. The game or app publisher must enable this feature
for their content." You should be fine with most devices.

I hope this helps.

Same here. I would suggest to xbox to fix the keyboard on the youtube app by putting the same keyboard as the one on internet explorer.

Hi there Joao,

Thanks for reaching out. Xbox supports the use of mouse and keyboard in
some games and apps, but it doesn’t work for every game or app. The game or app publisher must enable this feature for their content.

Please take a moment to review the following resource article:
Mouse and Keyboard Support
on Xbox One.

Hope this helps.