Xbox app keyboard function not working with xbox one

Hi SheBamniino,

Thanks for your post. I understand you are experiencing an issue with using the on-screen keyboard for your Xbox One. To troubleshoot this further, you may want to try performing a

Factory Reset while keeping games & apps.

Please let us know how this goes.

Hello there,

Thank you for posting here on the Xbox forums. At this time, from what I can find, all keyboards and mouse are supported. Here is our

Keyboard and Mouse Article.

Although, a fancier keyboard and mouse that requires certain drivers for extra buttons/features may not be 100% compatible. However, You would still be able to use the base functions.

Note Xbox supports the use of mouse and keyboard in some games and apps, but it doesn’t work for every game or app. The game or app publisher must enable this feature for their content.

Hope this helps!

Hello Fixable,

We understand that you're experiencing an issue in reference to the ability to use keyboard and mouse for the game State of Decay 2 on your Xbox One console.

Within our article that discusses the use of mouse and keyboard on an Xbox One console, the following is mentioned:

Note Xbox supports the use of mouse and keyboard in some games and apps, but it doesn’t work for every game or app. The game or app publisher must enable this feature for their content.

The console is in full support of mouse and keyboard, but some games/apps would need developer approval for this function to coincide with the game itself.

Attempt to bring this to the attention of Undead Labs on their
official forums for these kinds of topics and or issues.

Best wishes!

SmartGlass hasn’t been supported in years. The keyboard functionality is now part of the main Xbox app

Any usb keyboard should function on the Xbox One. Are you trying to play a game using the keyboard/mouse or just for typing?