xbox app just close

i just uninstall and install the app and now works idk why

Hi and thanks for reaching out. I hope you’re doing well. I'm an Independent Advisor and a Microsoft user like you and I'll be happy to help you.

Please try the steps below and see if it helps.

✓ CLEAR CACHES:

a) Search Disk Cleanup on startup menu > Select your OS drive > Mark Temporary > Files > Hit Clean up > Okay

b) Then search CMD and Run as Admin (right-click on it to select admin permission) > Type

Ipconfig/flushDNS

Hit Enter

* Please sign out of the following:

Xbox app, MS store, and PC

* RUN WINDOWS STORE TROUBLESHOOTER

1. Click on Start and select Settings.

2. Choose Update and security.

3. Click on Troubleshoot option.

4. Scroll down and click on Windows Store Apps and click on Run the Troubleshooter.

The troubleshooter will scan the system for any problem related to the Windows Store and recommend fixes accordingly.

* RESET THE XBOX APP, MICROSOFT STORE APP, AND GAMING SERVICES

1. Click Start and click Settings.

2. Select Apps on

3. Select Apps & features.

4. Find the Xbox app and click Advanced options.

5. Click Reset and then Repair later.

6. Do the same steps for Microsoft Store App & Gaming Services.

6. Restart your device so that the changes can take effect. Sign in to the Xbox app and check if the same issue occurs.

* RESET WINDOWS STORE CACHE

1. Close store app

2. Press Windows Key+R to open run command

3. Type

WSreset.exe

4. And press Enter

5. Let the blank page process

The store will start automatically.

* Hold down your PC power button till it shuts down

Turn it back on after 5 minutes and sign in back the correct account.

Then relaunch your Xbox App.

Hope this helps.

Hi,

If you're having issues launching the Xbox application, there may be an update available for the app. We recommend that you follow the steps provided on this

link on how to check for updates for apps and games from Windows Store.

We also suggest keeping your device up-to-date. Refer to
How to get software and driver updates for Windows 10 for the steps.

Keep us posted with the progress. We'd be glad to offer further assistance.

Hey Jojo

Thanks for submitting feedback, we've definitely received similar reports from other users. We will make sure to pass this along to the developers for further investigation. If there are any updates we will be sure to let you know.



Thanks!

- Disco

FYI, just opened the Xbox app on laptop and was able to run Forza 5 with no issues. Closed it out, closed xbox app, shut off laptop. Still can't run from this new computer.