Xbox app isn't functioning properly

Hi,

We need additional information, please see the questions below:

1. Have you check your friends lists on our Xbox website?

2. May we know how did you re-install the Xbox App?

Looking forward to your reply.

Hi,

We need additional information, please see the questions below:

1. Have you check your friends lists on our Xbox website?

2. May we know how did you re-install the Xbox App?

Looking forward to your reply.

I have the same issue and so are many others. Try seeing if the xbox app works with looking for group on your end on pc. Try with gears of war 4 or forza horizon 3. It seems more like a server sided issue than anything else.

Hi, Roger.

Xbox's dependencies for PC are basically programs, like the Xbox app, the Gaming Services app, and services that are already running on your PC.
All this allows the Xbox app (and basically Microsoft Store games) to function properly.

If you go to the guide on the left then select the very top tab where you sign in and click on your image once signed in then you should see the option of "Achievements" if you don't see that option then click on "My Profile" and it will be in the next section
along with a few other things.

Hello @CoreyLivermore!

I'm sorry for the inconvenience this situation is causing you.

The first thing I would need you to do is to make sure that your Windows has the latest update: Select check for updates now, and then select Check for updates. Or, select the Start button, then select Settings > Update & Security > Windows Update > Check for Updates. If there is an available update, select Install now.

After that, you will need to check for any updates available for the app. If not, reinstall the app.

• On the taskbar, select Microsoft Store to open it.
  
• If you don't see Microsoft Store on the taskbar, it might have been unpinned. Here's how to find it: In the search box on the taskbar, enter Microsoft Store, then select it from the list.
  
• After you've opened Microsoft Store, select More > Downloads and updates > Get updates.
  

Then, regarding your console, try to preform a Soft Factory Rest by selecting Reset and keep my games & apps. It will reset the OS and delete all potentially corrupted data that can cause this issue without deleting your games or apps.

To Reset your console, Select System > Settings > System > Console info > Select Reset console > Choose Reset and keep my games and apps.

Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.

Please give it a try and let us know how it goes!

I hope that this helps you out!