Xbox app game disappeared after install, can't choose drive

Hello Murzinio,

Greetings! Thank you for posting in Xbox Forums. We are happy to help.

We know how important it is for you to locate the game you have installed and to have a choice to install a game on a different location or folder. Let us check on this together and sort this out in timely manner.

According to your description, you installed a game on Drive D, however it is no longer there. You might have chosen a hidden folder, it might have been installed to the default drive, which is Drive C, or it might have already been installed and you only need to choose the game from the Xbox app's library. You can try searching the game title in the Windows search bar and seeing where it was located by right clicking on the game's icon and selecting Open File Location. The location of the shortcut or game will now be available to you. However, if it cannot be found on Windows or in the Xbox app's library, you should consider reinstalling it.

Upon receiving a lot of request to allow games from Xbox app to be installed freely on different hard drive or folder on PC. We would like to let you know that this feature is available for testing to all Xbox Insiders. If you are interested in joining the test of to-be-released features for Xbox. You may read the details on how to join and be part of Xbox Insider here - Advanced Installation and Management Features available for Insiders through the Xbox App for Windows - Xbox Wire.

Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,



Xbox Forum Moderator

Microsoft Community

Hello Murzinio,

We have not heard anything from you since our last reply. Please do not hesitate to create a new thread if you have new concerns. We hope that we have answered the issue you reported to us. We personally understand that finding time to work on this matter can be a little difficult to manage. Thus, we would like to let you know how much we appreciate your patience and most importantly the time you have dedicated to post here in Xbox Forums.

Regards,

Hello Murzinio,

We have noticed that you have not responded to our last message. We would like to know whether the issue you have raised with us is still ongoing. If yes, please let us know so that we can continue our conversation.

Regards,

yeah i have a similar problem, i just clean installed win 11 again after got my new graphics card.

And now i have hard Xbox app Problems, i cant even choose one drive.

if i delete gaming service over powershell, i can choose a drive, after reinstall the gaming service app i can still download the game i choose with xbox app but i need to delete everytime the gaming service app for new installations. its a mess

after it install, I press the lets go button, sometimes a black xbox screen open up and then it disappeared along with the install app., most of the time the install window disappear. after the install I tried to open the app but it doesn't even load up with a screen