Xbox app freezes on Win 10

Shadow163 · Aug 16, 2023

When I open the xbox app to enter the game pass it opens but freezes automatically like in the screenshot, I can minimize it but can't close it until I finished the task from the task manager. I tried uninstalling it and installing it again and the problem continuos. It worked like a charm until a couple days ago when it started to do this.

:)

Anirban Sarkar1

Try this and see:

In the windows search bar type Powershell > Right click and select open as administrator > Type the command:

"get-appxpackage Microsoft.GamingServices | remove-Appxpackage –allusers"

Wait for the process to finish and then restart the PC, then open your Xbox app, it will ask you to install the gaming services again, install it and try again.

Source: https://answers.microsoft.com/en/xb...nstalled/d13fad22-dd72-46f7-bd24-14018e6f8c1d

Kind regards

Shadow163

Yes, I've close the app and opened it multiple times and tried re installing and it keeps doing the same

Shadow163

No other apps are opening and windows update is up to date with everything

Anirban Sarkar1

Hi Shadow163,

I'm Anirban and I'll be happy to help you.

Have you tried resetting the app?

Kind regards

Anirban Sarkar1

is any other third party app is also opening with it? And have you seen any pending or optional updates are there in your windows?

Xbox app freezes on Win 10