Xbox app freeze on launch

Discus and support Xbox app freeze on launch in XBoX Games and Apps to solve the problem; Échec de l’activation de l’application Microsoft.XboxApp_8wekyb3d8bbwe!Microsoft.XboxApp avec l’erreur : Cette application ne prend pas en charge le... Discussion in 'XBoX Games and Apps' started by Yoann Montouchet, Aug 24, 2015.

  1. JcTrickY
    JcTrickY Guest

    Xbox app freeze on launch


    Échec de l’activation de l’application Microsoft.XboxApp_8wekyb3d8bbwe!Microsoft.XboxApp avec l’erreur : Cette application ne prend pas en charge le contrat spécifié ou n’est pas installée
     
    JcTrickY, Sep 1, 2015
    #16
  2. JcTrickY
    JcTrickY Guest
    I have this when the bug arrive :

    Échec de l’activation de l’application Microsoft.XboxApp_8wekyb3d8bbwe!Microsoft.XboxApp avec l’erreur : Cette application ne prend pas en charge le contrat spécifié ou n’est pas installée. Pour plus d’informations, voir le journal Microsoft-Windows-TWinUI/Opérationnel.
     
    JcTrickY, Sep 1, 2015
    #17
  3. I would suggest to completely uninstall the xbox app, make sure all folders are clean, and reinstall from the store...

    I don't get these errors personnaly, i get errors about it not responding fast enough.

    This morning i tried it again, i launched it more than 20 minutes ago and it still has not fully launched... Though it apprears to move on slooooowly...
     
    Yoann Montouchet, Sep 2, 2015
    #18
  4. JcTrickY
    JcTrickY Guest

    Xbox app freeze on launch

    i uninstall the app via a powershell command and know the apps could not downloading... error
     
    JcTrickY, Sep 2, 2015
    #19
  5. JcTrickY
    JcTrickY Guest
    Pareil rien ne marche... et microsoft s'en contrefiche
     
    JcTrickY, Sep 3, 2015
    #20
  6. JcTrickY
    JcTrickY Guest
    En + je comprends pas pourquoi on essaye de faire marcher cette app car de toute façon sur pc elle sert rien...
     
    JcTrickY, Sep 3, 2015
    #21
  7. JcTrickY
    JcTrickY Guest
    The issue is still here....

    The apps freeze when i look into a profile 's friends....

    I have reinitialised my pc...

    Even the last update doesn't correct the bug...

    Le programme XboxApp.exe version 9.9.1509.16003 a cessé d'interagir avec Windows et a été fermé. Pour déterminer si des informations supplémentaires sont disponibles, consultez l'historique du problème dans le panneau de configuration Sécurité et maintenance.

    ID de processus : 3030

    Heure de début : 01d0f1e00bfe9573

    Heure de fin : 4294967295

    Chemin d'accès de l'application : C:\Program Files\WindowsApps\Microsoft.XboxApp_9.9.16003.0_x64__8wekyb3d8bbwe\XboxApp.exe

    ID de rapport : 6c4d0d12-5dd3-11e5-8303-d43d7e188e03

    Nom complet du package défaillant : Microsoft.XboxApp_9.9.16003.0_x64__8wekyb3d8bbwe

    ID de l'application relative au package défaillant : Microsoft.XboxApp
     
    JcTrickY, Sep 17, 2015
    #22
  8. JcTrickY
    JcTrickY Guest

    Xbox app freeze on launch

    Nobody can help ???

    I have this notification sorry it is in french :

    "Échec de l’activation de l’application Microsoft.XboxApp_8wekyb3d8bbwe!Microsoft.XboxApp avec l’erreur : Cette application ne prend pas en charge le contrat spécifié ou n’est pas installée. Pour plus d’informations, voir le journal Microsoft-Windows-TWinUI/Opérationnel."

    I am a siver member of xbox live, is this about that ?
     
    JcTrickY, Sep 19, 2015
    #23
  9. diddycarter360, Sep 19, 2015
    #24
  10. JcTrickY
    JcTrickY Guest
    Still the same with the beta app, when i clic on a profile friends the app crash...

    This is very disapointed
     
    JcTrickY, Sep 19, 2015
    #25
  11. there's a temp fix I found, to stop it from crashing, once you load the app, quickly click on friends and choose favorites. it will not crash, but if you go from favorites back to friends, it may crash
     
    diddycarter360, Sep 19, 2015
    #26
  12. I can now confirm having done many tests that this issue is related to friends. everyone that has this issue have a lot of friends. I had like 300 and it kept crashing. I signed in using my second ms/xbox account that had only 1 friend and it didn't crash.
    I then removed more than 200 of my friends from my main account and it is not crashing anymore. I currently have less than 100 friends and my Xbox app is working flawlessly. This shows it has something to do with the Hugh friends list. I removed most of my
    friends cause I don't play with them anymore. I suggest you don't do the same and wait for a fix from the Xbox team.
     
    diddycarter360, Nov 1, 2018
    #27
  13. diddycarter360 Win User

    Xbox app freeze on launch

    there's a temp fix I found, to stop it from crashing, once you load the app, quickly click on friends and choose favorites. it will not crash, but if you go from favorites back to friends, it may crash
  14. JcTrickY Win User

    Xbox app freeze on launch

    I have the same issue with this app sorry the message is in french :

    Le programme XboxApp.exe version 8.8.1508.15003 a cessé d'interagir avec Windows et a été fermé. Pour déterminer si des informations supplémentaires sont disponibles, consultez l'historique du problème dans le panneau de configuration Sécurité et maintenance.

    ID de processus : 4bc

    Heure de début : 01d0e0fa8feb5bae

    Heure de fin : 4294967295

    Chemin d'accès de l'application : C:\Program Files\WindowsApps\Microsoft.XboxApp_8.8.15003.0_x64__8wekyb3d8bbwe\XboxApp.exe

    ID de rapport : 045ddd9d-4cee-11e5-8e4b-d43d7e188e03

    Nom complet du package défaillant : Microsoft.XboxApp_8.8.15003.0_x64__8wekyb3d8bbwe

    ID de l'application relative au package défaillant : Microsoft.XboxApp
  15. Yoann Montouchet Win User

    Xbox app freeze on launch

    To add more information, actually it looks like the app *does* load eventually!

    After waiting for maybe half an hour, i checked the app and it was loaded and working.

    It was the same yesterday, i let it run in the background for a long time and eventually i checked it and it was working...

    I don't understand why it takes so long though. But it does seem to work in the end...
  16. diddycarter360 Win User

    Xbox app freeze on launch

    I can now confirm having done many tests that this issue is related to friends. everyone that has this issue have a lot of friends. I had like 300 and it kept crashing. I signed in using my second ms/xbox account that had only 1 friend and it didn't crash.
    I then removed more than 200 of my friends from my main account and it is not crashing anymore. I currently have less than 100 friends and my Xbox app is working flawlessly. This shows it has something to do with the Hugh friends list. I removed most of my
    friends cause I don't play with them anymore. I suggest you don't do the same and wait for a fix from the Xbox team.
  17. JcTrickY Win User

    Xbox app freeze on launch

    En + je comprends pas pourquoi on essaye de faire marcher cette app car de toute façon sur pc elle sert rien...
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Xbox app freeze on launch

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