Xbox APP for PC troubles

To uninstall the app from your PC

"Start"

Settings (Gear Icon)

Apps

Click on the app

Click Uninstall.

I have had no problem with the original Xbox App.

When Game Pass for PC was released I was having trouble launching it.

I re-downloaded the app, I did not uninstall, let it run the first time and then "Pinned" the icon to my taskbar and I have not had any trouble since.

When opened it tonight there was an update.

I have tried everything on that link you sent me tourbleshooting wise and have not had any success.

Hi,

Sorry about that issue, you should check if your Windows 10 is activated , also check your account region settings on Windows 10 and your online profile (

https://account.microsoft.com/profile/ all have to match ) with of course your real region.

Regards

Hi,

Windows is activated and my region is correct

In this case, I would suggest you to start your computer on a clean boot state to see if any third party service or driver is causing this issue. Please refer to:

https://support.microsoft.com/en-us/topic/how-t...

If the issue persists after the clean boot, I would say you would need to reset your operational system. You will not lose your files, games and apps. It will just replace all Windows system files with new ones so any corrupted file will be replaced.

Please go to Start > Settings (the gear icon) > Update & security > Recovery > Reset this PC. Choose Get started > Keep your files > Download from cloud > Follow the instructions.

You can also refer to the "Reset your PC" section at:

https://support.microsoft.com/en-us/windows/rec...