XBOX app for PC crashes and resets itself every 5 seconds, can`t use or play anything.

I understand your frustration with this, but I'm just a community member and player just like you, and I'm sorry I'm having this experience, unfortunately, if none of this has worked, I'm afraid it will be necessary to do a clean install of the system, as the reinstallation of the system did not solve the problem.

I performed all the steps in order:

1. try and fix corrupted files through https://support.microsoft.com/en-us...em-files-79aa86cb-ca52-166a-92a3-966e85d4094e

2. clean boot

3. reintall windows

Issue remains the same.

It`s amazing how I have to REINSTALL WINDOWS to try and make a Microsoft app work with a Microsoft operating system. I`ve never had to perform an OS reinstallation for Steam or Origin. It almost seems like XBOX app and Microsoft Windows are made from different, competing companies.

Hello, how are you? Hope you're well. My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

First, welcome to the Xbox community. I'm sorry you're having this kind of negative experience. Normally the solutions you tried would solve the problem, I suggest you try using the windows corrupt file recovery tool, to do that you should follow the instructions contained and arranged by Microsoft in the article below.


https://support.microsoft.com/en-us...em-files-79aa86cb-ca52-166a-92a3-966e85d4094e


- If the above solution doesn't solve the problem, try to clean boot your windows, maybe some third-party application like antivirus or other software is conflicting with the Xbox application, to do that follow the instructions of the article below, please.

https://support.microsoft.com/en-us/topic/how-t...

- If the solution above doesn't solve the problem, proceed with the reinstallation of your windows, be it Windows 10 or 11, rest assured your files will be kept, as it is just a repair.

Download the Create Windows 10 installation media application from the link below, at the end of the download run the application, and then follow the instructions given by the program at the end click on upgrade. Rest assured none of your files will be lost, this is a system restore that will try to fix this error.

https://www.microsoft.com/en-us/software-downlo...

- If your system is windows 11, below is its link.

https://www.microsoft.com/en-us/software-downlo...

*Thank you in advance for contacting the community, I hope this can help you. Let me know if this solves the problem, please.

Hey hey, Just wanted to let you know that I experimented a bit, having had the same issue, and I found that disabling Microsoft Store's automatic updates solved it for me.
The Xbox app kept crashing because the store kept downloading and installing a roughly 1MB update that never seemed to take hold, with the app refreshing itself every time.
This never stopped being an issue, I re-enabled automatic updates recently and the app went back to its erratic behaviour.

this issue was also localized to only one of the computers in the house. I tested a re-download on another pc and Xbox worked just fine, something worth noting is that on the computer in which the app worked fine, the initial download was around 65MB as opposed to 1.3MB like in the pc where it was bugging, there's definitely some weird problem with the store and certain PCs.

Hope this helps you out

Yup, that did it! You’re the man!

Don’t you just love how Microsoft products interact with each other so they don’t work properly, and you have to search for days for what major funcionality you have to turn off in order to solve the issue? Can’t wait to buy my XBOX and see how badly Microsoft hardware can interact with Microsoft software in order to provide me with daily challenges. It’s like a game on itself.