Xbox app crashing on launch

I can't even make it to the friends list...

My Xbox app, Xbox beta, and Smart Glass apps are crashing immediately upon launch, I see the green loading screen for a fraction of a second then crash. Very frustrating.

Hi LizaLzia, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear it.

Have you tried to run a system scan?

Open the Terminal window by pressing the Windows Key + X and Select "Open Powershell as Administrator".

Type this command: sfc /scannow

Press Enter.

If any error is found, follow the prompts to fix it.

Then use the DISM command.

Open the Terminal window by pressing the Windows Key + X and Select "Open Powershell as Administrator".

Dism /Online /Cleanup-Image /ScanHealth

Dism /Online /Cleanup-Image /RestoreHealth

Let me know if it works!

Does the Xbox App crash or does the game crash?

If it's the Xbox (Beta) App, I'd say go to settings > Apps then find the Xbox (Beta) app and click "Advanced Options". From there, click the "Reset" button for the app. Restart the computer and see if that helps.

You could also try launching the games directly from the start menu without the Xbox App and see if that helps your ability to launch the game?

If it's the game that's crashing, then I'd say try doing the reset with the games that are causing issues, but for that we might need some more information, such as the specs of your PC? CPU, GPU, Memory, etc. can help us identify some other areas we might
need to investigate for troubleshooting.

Let us know!

Hi,





To resolve Xbox app on crashing, we would suggest you try the following methods below:



Method 1: Check for Store Updates.



1. Open Windows Store. ( Press Windows key and click on Store tile)



2. Click on the USER icon and select Download and update.



3. Click on Check for Updates.



4. If there are any pending updates available select Update All.





Method 2: Reset Windows store



1.Press Windows key + X and click on Command Prompt (Admin) to open the Elevated Command Prompt. (If prompted for a password, type the password and click Allow)



2. Type WSreset.exe and hit Enter.



3. Exit Command Prompt.



Let us know how it goes.





Regards.

app suddenly started working.

I changed nothing.

thanks?