Xbox App crashing/closing (windows 10)

Hello, Gaben345. I'm Arturo, a community user like you, and I'll be glad to provide assistance with your inquiry today.

Based on the information you provided, I would like to suggest the following potential solutions. Please try opening the Xbox app after performing each one.

Method 1. Remove the most recent Windows updates. Make sure to disable automatic updates before doing this procedure.
https://support.microsoft.com/windo...s-update-c77b8f9b-e4dc-4e9f-a803-fdec12e59fb0

Method 2. Run the gaming services repair tool.
https://support.xbox.com/help/games-apps/troubleshooting/gaming-services-repair-tool > Please expand the field that says
“Downloadable version” and run it once you have the file on your PC.
Once you run it, the tool can take a while to finish. So, make sure to not close the window during the process.

Method 3. Right-click on the Windows button and select PowerShell (run as an administrator).
Then, run the following command: (You may want to copy and paste the entire command)

Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_. InstallLocation)\AppXManifest.xml"}.

This command can take a while to end, but when the process ends, you should be able to type in the PowerShell window.
After that, please restart your computer.

Method 4. Create a new user on your PC and test if you have the same outcome.
https://support.microsoft.com/windo...-windows-20de74e0-ac7f-3502-a866-32915af2a34d

Method 5. Run the SFC tool on your PC. This tool may help you find and repair potential corruptions.

https://answers.microsoft.com/thread/bc609315-da1f-4775-812c-695b60477a93

I'll look forward to hearing from you.

Regards,

Arturo.

While testing the beta xbox app and xbox app windows 10 store. It still does it with my gamertag. However not in full screen, the app does not crash. When I was playing around with "all" see first. Seems "clubs first app closes", "friends first app closes",
"followers app closes" but recent players it does not. That's how I believe.

Does not work. signing in to windows with another account.

does not work, settings, apps and features then xbox app advance resetting it.

does not work, going to powershell removing xbox app get-appxpackage *Microsoft.XboxApp* | remove-appxpackage

microsoft help might suggest in doing a clean boot or something.

Nothing to do with the notification within the xbox app. It is the gamertag. I should know I have a dummy gamertag now I have clicked on friends and other see first. No app closes out.

What I think it is causing the app crash on keith03820 is the see first. Because once that loads it would crash in couple seconds but if I place see first to recent players. But on my dummy account I have no issues at all.

Greetings and sorry to hear about the game crashes!

When encountering crashes on a Windows 10 device we recommend going through the

Windows 10 crash guide and following every step listed.

Be sure to double check that all your Laptops drivers are up to date and not on a beta version.

Then reset the game and your Xbox app with the following steps:

1. Open the settings app.
   
2. Navigate to System/apps.
   
3. In the system sub-menu, navigate to Apps and Features
   
4. Search for the app in question.
   
5. After selecting the app, select advanced options.
   
6. Tap reset.
7. You may now re-open the app once more

Post back and let us know how that all goes!

Hi,

One possible reason as to why you're encountering this issue is due to outdated device drivers. By keeping your device up-to-date, you'll ensure that you're always running the latest software or hardware drivers, as we frequently fix known issues. Refer
to Update drivers in Windows 10 for the steps.

We also suggest running the Windows apps troubleshooter provided on this
link. This can help resolve issues with built-in Windows 10 apps.

Another solution we recommend is to change your computer's power options. This can help us determine if this is due to the power options configuration. Here are the steps:

1. Click Start then Settings.
2. In the Find a setting search box, type Control Panel.
3. Select Control Panel then choose System and Security.
4. Select Power Options.
5. Select Change when the computer sleeps.
6. In the Put the computer to sleep select Never.
7. Restart your device so that the changes can take effect.

Let us know how it goes after performing the aforementioned solutions.

Are you guys running this on Windows Phone, Windows tablet, PC, or..? When you say it crashes, does the app just close or is it still running in the background or...?