xbox app crashes windows 10 after clicking Game DVR

Open the XBOX app in Windows 10

Click on the Settings Cog

Click on the Game DVR tab

Switch Record game clips and screenshots using Game DVR to the Off position

Hi,

There are several reasons why Game DVR will crash at a certain time, here is a link on how to troubleshoot Game DVR on Windows
10.

Let us know how it turns out.

Hi,

We appreciate you for bringing this up. Game DVR is a default feature on the Xbox app in Windows 10. This feature is used to record games and take screenshots while playing a game on your computer.

If you are experiencing issues with Game DVR, you can click this
link and perform the recommended troubleshooting steps on your computer.

If you want to disable Game DVR on your Xbox app, you can follow the steps below:

1. Launch the Xbox app, and then go to Settings.
2. Click the Game DVR tab, and then turn off the Record game clips and screenshots using Game DVR.

If you have comments and suggestions about the features and apps installed in Windows 10, feel free to post them on our

Feedback Hub.

Should you have any other queries, let us know.

From the Game DVR screen within the Xbox app, you can access and edit all game clips recorded on Windows 10, as well as clips shared from your Xbox One. Editing in the Xbox app is restricted to Trim at this time. For more info:

support.xbox.com/.../edit-recording-game-dvr-windows-10

Thank you for these information. To troubleshoot these issues with your Xbox app and Game DVR, we would suggest you try the following methods below:

Method 1: Here are steps on how to clear the cache and reset Microsoft Store on Windows 10.

1. Close Windows Store app, if it’s running.



2. In the Start menu search box, type WSReset (Windows Store Reset) to see Wsreset in the search results.



3. Right-click on WSReset and then click Run as administrator option. Click Yes button when you see the User Account Confirmation box.



NOTE: If the WSReset utility is not appearing in the search result, you can launch the same from the System32 folder (Windows\System32). To open WSReset tool from System32 folder, please navigate to the drive where Windows 10 is installed (usually “C”),
open up Windows folder, and open up System32 folder. Here, you can find WSReset.exe file. Right-click on it and then click Run as administrator option.



4. The Store app should now automatically launch along with the Command Prompt. The Command Prompt window will automatically disappear after a couple of seconds.

Method 2: To resolve DVR issues, you may refer to the article to
troubleshoot Game DVR on windows 10.

Don't forget to let us know how it turns out.