Xbox App Crashes instantly

Axcalibur · Dec 4, 2016

Anyone else having problems with their Xbox App (Windows 10) crashing instantly upon start up. My Xbox App shows the green Xbox screen for less than a second, then closes. I've reinstalled the app once already, but that didn't resolve it. It started doing
this about a week ago - but figured I better reach out for support to see if anyone else has this problem.

Thanks in advance!

:)

Evey Rainbw · Dec 4, 2016

hello my app xbox crash on iphone everytime i start it, multiple reinstall and **** but.. any help?

all is in the title, tested most thing on the internet.. but doesn't work the app crash instantly when i start it

AGENTxORANGE555 · Dec 4, 2016

Xbox app crashes when joining a party

When joining a party, the xbox app crashes instantly without an error message. The same thing happens when I open the store. I have tried the troubleshooter and rescaling with the slider in the display settings, nothing helped.

Loraine Mon · Dec 5, 2016

Hi,

To resolve your issue, we recommend that you run the Windows App Troubleshooter
from this link.

If you are still experiencing the same issue, follow the steps below to reset the Windows Store cache.

1. Press Windows key + X on your keyboard.

2. Click on Command Prompt (Admin).

3. Type wsreset.exe, and then hit Enter.

4. Close the Command prompt, and then launch Windows Store.

5. Update the Xbox App. If there is no option for you to update it, uninstall and reinstall the app.

Let us know how it goes.

Loraine Mon

Hi,

To resolve your issue, we recommend that you run the Windows App Troubleshooter
from this link.

If you are still experiencing the same issue, follow the steps below to reset the Windows Store cache.

1. Press Windows key + X on your keyboard.

2. Click on Command Prompt (Admin).

3. Type wsreset.exe, and then hit Enter.

4. Close the Command prompt, and then launch Windows Store.

5. Update the Xbox App. If there is no option for you to update it, uninstall and reinstall the app.

Let us know how it goes.

Rylaker

I have the same issue. The app instantly crashes when selecting what Xbox to install to, as I have 2 xboxes as well. It's a bug in the app as far as I can tell, and nothing to be done on your end.

Kevenstu01

try reseting the store app by doing the following:

1. open the start menu

2. type wsreset

3. on the commande that show up right click on it

4. select ''run as administrator''

SubSonix0

@MightyRouse

Seems like you need to have the sync settings to "Use 3D Application Settings". As I was also using Fast Sync and it would instantly crash the streaming. I'm guessing the XBox app needs to be locked at something like 60.

So glad I found this result in google. I've been trying to fix the crash issue for a couple of days, this helped me solve it. I limited the app to 60fps and no more crashes since

Thank you!

Sharkimz

@MightyRouse

Seems like you need to have the sync settings to "Use 3D Application Settings". As I was also using Fast Sync and it would instantly crash the streaming. I'm guessing the XBox app needs to be locked at something like 60.

Xbox App Crashes instantly