Xbox app crashes every time i try to open it on my windows 10 PC. HELP !!!

Discus and support Xbox app crashes every time i try to open it on my windows 10 PC. HELP !!! in XBoX Games and Apps to solve the problem; I Tried Uninstalling it and reinstalling. But it would aleways crash. Please Help. 0c22c90a-db30-4d9f-9b54-02db639cc2da Discussion in 'XBoX Games and Apps' started by geekydhaval, Dec 6, 2016.

  1. geekydhaval
    geekydhaval Guest

    Xbox app crashes every time i try to open it on my windows 10 PC. HELP !!!


    I Tried Uninstalling it and reinstalling. But it would aleways crash. Please Help.

    :)
     
    geekydhaval, Dec 6, 2016
    #1
  2. NAHS24601
    NAHS24601 Guest
    xbox app crashes windows 10 after clicking Game DVR

    Every time I open up the Xbox app, it launches fine. Every time, without fail, I attempt to switch to the Game DVR tab, the app immediately crashes and closes. This is a pattern in many other windows 10 apps on my computer, but I'm most concerned with this
    particular pattern, for it happens every time I try.

    -Nick
     
    NAHS24601, Dec 6, 2016
    #2
  3. Stralwin
    Stralwin Guest
    Xbox app on pc just closes.

    Every time i try to go into settings on xbox pc app it just crashes without any error code showing! Please help!!!
     
    Stralwin, Dec 6, 2016
    #3
  4. Jomari Arc
    Jomari Arc Guest

    Xbox app crashes every time i try to open it on my windows 10 PC. HELP !!!

    Hi,

    We want to get this resolved for you. Here are steps on how to run Xbox app under safe mode:

    1. Press the Start Menu button and click the Power button.

    2. Press and hold Shift on your keyboard and click on Restart.

    3. When your computer restarts, navigate to Troubleshoot > Advanced Settings > Startup Settings and click the Restart button.

    4. When your computer restarts again, press F5 to enter Safe Mode with Networking.

    5. Once you enter Safe Mode, start the Xbox app.

    6. If Xbox app works properly in Safe Mode, restart your computer and problems with Xbox app should be resolved.

    Let us know how it goes.

    Regards.
     
    Jomari Arc, Dec 6, 2016
    #4
  5. Jomari Arc Win User

    Xbox app crashes every time i try to open it on my windows 10 PC. HELP !!!

    Hi,

    We want to get this resolved for you. Here are steps on how to run Xbox app under safe mode:

    1. Press the Start Menu button and click the Power button.

    2. Press and hold Shift on your keyboard and click on Restart.

    3. When your computer restarts, navigate to Troubleshoot > Advanced Settings > Startup Settings and click the Restart button.

    4. When your computer restarts again, press F5 to enter Safe Mode with Networking.

    5. Once you enter Safe Mode, start the Xbox app.

    6. If Xbox app works properly in Safe Mode, restart your computer and problems with Xbox app should be resolved.

    Let us know how it goes.

    Regards.
  6. ActaINonIVerba Win User

    HUGE Probmlem On The Xbox on Windows 10 Party Chat

    I too am not able to join or start a party on my Windows 10 Xbox App. Every time I click to join or start a party, the Xbox App crashes and goes back to my desktop home screen.
  7. Kathy A. Win User

    xbox app crashing every time I try to open it

    Hello primitivefella,

    Welcome to Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

    We understand that you are trying to download games from Xbox app and is unable to because the app crashes. Let us check on this together and sort this out in timely manner.

    We appreciate you have shared the troubleshooting you have already performed. Now, to better isolate your issue, we would like to ask for few questions:

    1. May we know if you can download apps and games from Microsoft Store with no issue?
    2. When did this issue happen? Was there a recent Windows update or new application installed on your device?
    3. May we ask if you happen to notice an error message or code when the Xbox app crashes? Please post a screenshot of the error and conceal any personal information.
    4. Is the computer you are using a Work or Personal one? Is this connected to domain? Or was this customized computer?
    5. Are we on Windows 8.1, 10 or 11?
    We may recommend troubleshooting steps once we have receive your responses to the questions above since you almost perform troubleshooting before posting here.

    We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



    Sincerely,



    Xbox Forum Moderator

    Microsoft Community
  8. Kathy A. Win User

    xbox app crashing every time I try to open it

    Hello primitivefella,

    We have not heard anything from you since our last reply. Please do not hesitate to create a new thread if you have new concerns. We hope that we have answered the issue you reported to us. We personally understand that finding time to work on this matter can be a little difficult to manage. Thus, we would like to let you know how much we appreciate your patience and most importantly the time you have dedicated to post here in Xbox Forums.

    Regards,

  9. Kathy A. Win User

    xbox app crashing every time I try to open it

    Hello primitivefella,

    We have noticed that you have not responded to our last message. We would like to know whether the issue you have raised with us is still ongoing. If yes, please let us know so that we can continue our conversation.

    Regards,

Thema:

Xbox app crashes every time i try to open it on my windows 10 PC. HELP !!!

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