Xbox app crashes during uploading videos

SexyMasterChief · Oct 25, 2016

I created a montage using editing software not on the xbox and clips in my DVR. I tried uploading the video using Window 10 Xbox app, it crashes. The app crashing every time at about 98% - 99%. I have done smaller test with photos and clip not edited from
the xbox DVR, and they failed as well. Is there away around this? eta on an update to fix this?

:)

AdeezlFoSheezl · Oct 25, 2016

Windows 10 Xbox APP crashes 98% on all video uploads after update

Many people are having this problem, Xbox APP just crashes at 98% of the video upload. It's not from using a 3rd party editor, I use the official XBOX app to upload and get the same results. 98% Xbox APP crashes, video does not get uploaded to our feed. Pictures
do upload without issue. I've tried trimming clips to 30 seconds or less, same result. Now this only starting happening after one of the recent Xbox app updates on Windows 10.

For me it happens constantly on Forza Horizon 3,Gears of War 4, and now Quantum Break for Windows 10.

Forza Horizon 3 and Gears of War 4 has told me numerous times after taking vids/screenshots in Windows 10 that it doesn't even know what the game is hah.. "unknown game". Can't upload much because of the crashing issue on videos.

This is on the MSFT side of things, not the uploader's system files or hardware.

I was forwarded here by a Microsoft rep.

https://answers.microsoft.com/en-us/windows/forum/games_windows_10/xbox-app-crashes-during-uploading...

Countdown3 · Oct 25, 2016

Xbox App crashes when uploading captures

Hi,

There are several reasons why the Xbox app crashes when you're trying to upload your game captures. Two of these are having a corrupted app file and incorrect configuration setting. To help you resolve this concern, we recommend that you check out the link
below and follow the solutions provided by Ackis.

Click here

Kindly update us with the results, so that we can assist you further.
Click to expand...

PhidzMac02,

Thank you for the reply, but I don't see anything in that link that addresses my issue. There is a lot of troubleshooting there for people having trouble recording clips on their PC, but I am not trying to do that, I don't even play from my PC. I am just
trying to upload the clip which was recorded on my Xbox and saved to OneDrive. I have figured out that clips over 40 seconds seem to crash it, whereas shorter ones don't. But this is a pain because if I have a 2 minute clip, I need to cut it into sections
to upload it and it looks bad trying to piece it back together.

Others have had this problem too, but I don't see a solution in their forum posts either:

https://answers.microsoft.com/en-us/windows/forum/games_windows_10/xbox-app-crashes-during-uploading...

Xbox App Crash when Uploading. : pcgamingtechsupport

SexyMasterChief · Oct 26, 2016

cool, thanks for the help 'sarcasm'

IVI I S IF I T · Nov 2, 2018

Did you ever figure this out? This garbage forum is no help.

IVI I S IF I T

Did you ever figure this out? This garbage forum is no help.

SexyMasterChief

cool, thanks for the help 'sarcasm'

INutUpOrShutUpI

My Xbox one freezes and shuts down during any/every video based apps(twitch, upload, Xbox video, etc) I'll be watching a video and about 1minute into it it'll freeze my Xbox and *** it down. Dont know how to fix it

Countdown3

Hi,

There are several reasons why the Xbox app crashes when you're trying to upload your game captures. Two of these are having a corrupted app file and incorrect configuration setting. To help you resolve this concern, we recommend that you check out the link
below and follow the solutions provided by Ackis.

Click here

Kindly update us with the results, so that we can assist you further.

PhidzMac02,

Thank you for the reply, but I don't see anything in that link that addresses my issue. There is a lot of troubleshooting there for people having trouble recording clips on their PC, but I am not trying to do that, I don't even play from my PC. I am just
trying to upload the clip which was recorded on my Xbox and saved to OneDrive. I have figured out that clips over 40 seconds seem to crash it, whereas shorter ones don't. But this is a pain because if I have a 2 minute clip, I need to cut it into sections
to upload it and it looks bad trying to piece it back together.

Others have had this problem too, but I don't see a solution in their forum posts either:

https://answers.microsoft.com/en-us/windows/forum/games_windows_10/xbox-app-crashes-during-uploading...

https://www.reddit.com/r/pcgamingtechsupport/comments/5d8vgr/xbox_app_crash_when_uploading/

callietheraven

I am also having a problem right now where the Youtube app isn't uploading videos. It was working fine two days ago when I last uploaded a video to YouTube. But sometime later, the app wasn't able to upload. When I selected a video to upload, the app showed
the progress bar of the video uploading, then the app informed when the upload was 100% complete, but when I went to my YouTube video manager, the video would not appear. My YouTube page would say the Upload Failed: Cannot process file. I also noticed that
the YouTube app on Xbox was suspiciously uploading a 9 minute long video too fast. Normally when I upload a video that long, it takes a while, but when this error occurred, the YouTube app was speeding too fast to be believable. Maybe that has something to
do with it.

Xbox app crashes during uploading videos