Xbox App Crashes Constantly

Both the Xbox app and beta version of the app constantly crash for me. At times it'll be fine with no issues for hours, and other days, it will literally crash every 30 seconds or so. It crashes when I open messages, it randomly disconnects me from parties,
and it just generally will crash randomly. I have no issues with any other application on my PC, and I have a strong internet connection. I also keep the app up to date, and every single update I haven't seen this fixed. This seems to be a persistent problem
that it seems like they will never do anything about. really have not seen any improvements to the app over the past year or so that I've been using it. When will this issue change? I'm never able to use it due to the frequent crashing.

:)

 

W10 Xbox App Message Crash!

The W10 Xbox app now crashes constantly when trying to open messages!

 

Avatar app crashes constantly

It literally took me hours to update my gamerpic because the Avatar app crashes almost constantly with a message that says something like "Something went terribly wrong." This seems to happen at random times, such as when the app is first launched, while
choosing a pose for the gamerpic, while trying to save the gamerpic, etc. Is this a known issue?

Thanks!

Ryan

 

Hi,

There are several possible reasons as to why you're encountering performance and stability issues with the Xbox app on Windows 10. Here's a list of the common factors:

• Corrupted app data
• Software conflicts
• An outdated version of the Xbox app
• A corrupted user data

Here are the troubleshooting solutions that you may perform to resolve this concern:

Solution 1: Run the Windows apps troubleshooter

This can help resolve issues with built-in Windows 10 apps. Click this
link to run this troubleshooter.

Solution 2: Update your device

Keeping your device up-to-date can help resolve common issues with built-in Windows 10 apps. Click this

link and follow the steps on how to get software and driver updates for Windows 10.

Solution 3: Perform a clean boot

Refer to this
link for the steps on how to perform a clean boot. This can help resolve software conflicts that occur when running a program on Windows 10.

Solution 4: Reset the Xbox app

Resetting the Xbox app from the Settings menu can help resolve corrupted app. Here are the steps:

1. Press Windows + X keys.
2. Select System.
3. Select Apps & features.
4. Find the app then click Advanced options.
5. Click Reset.
6. Click Reset again to confirm.
7. Restart your device so that the changes will take effect. Launch the app and check if the same issue occurs.

Let us know how it goes after performing the aforementioned solutions.