Xbox App crashes as soon as i pull it up

Discus and support Xbox App crashes as soon as i pull it up in XBoX Games and Apps to solve the problem; So ever since 2 updates ago like about 3 weeks ago i want to say, this app has been crashing as soon as i tap on it. I get no error code only the... Discussion in 'XBoX Games and Apps' started by networkss, Feb 20, 2017.

  1. networkss
    networkss Guest

    Xbox App crashes as soon as i pull it up


    So ever since 2 updates ago like about 3 weeks ago i want to say, this app has been crashing as soon as i tap on it. I get no error code only the loading icon rotating and the cancel option and then crashes everytime. I contacted support through microsoft
    and they told me i exhausted every troubleshooting method and to contact apple for help and so i did. Apple then enlightened me that the xbox app was the only app that i have that was crashing so it narrowed it down to being a problem on xbox/microsofts end
    and that leads me here asking the community for help. I should put out there that ive tried everything i could think of to fix it ranging from deleting the app and redownloading, restarting my phone, deleting the app restarting the phone and redownloading
    the app and all of the above with and without wifi and ive tried all that several times and yes have the latest update iOS 10.2.1 and the latest update for the xbox app.

    :)
     
    networkss, Feb 20, 2017
    #1
  2. Comfuzio
    Comfuzio Guest
    Xbox app autocloses as soon as i open it

    I upgrade my GPU from AMD Radeon R9 280X to Radeon RX480 8GB, did clean install of the drivers, but same result.

    Is anyone from MS working on a fix for that? As I see I am not the only one who faces this problem
     
    Comfuzio, Feb 20, 2017
    #2
  3. Comfuzio
    Comfuzio Guest
    Xbox app autocloses as soon as i open it

    So I've got a fix for this, I contacted ms support and told them everything I did and that it didn't work.

    They told me to download the Media Creation Tool and install windows again on top of the current installation without losing settings or programs.

    And voila! It works like a charm again!
     
    Comfuzio, Feb 20, 2017
    #3
  4. Mister Mascot
    Mister Mascot Guest

    Xbox App crashes as soon as i pull it up

    Hey there networkss,

    Sorry to hear about the Xbox App crashing for you. Which device are you using and is the device currently Jail Broken as well? Do you have any other iOS devices and are they also having the same issue?

    Let us know!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
     
    Mister Mascot, Feb 22, 2017
    #4
  5. Mister Mascot Win User

    Xbox App crashes as soon as i pull it up

    Hey there networkss,

    Sorry to hear about the Xbox App crashing for you. Which device are you using and is the device currently Jail Broken as well? Do you have any other iOS devices and are they also having the same issue?

    Let us know!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
  6. Zero IXI Win User

    Achievements, error codes, 0x87c40011, 0x87c47500

    Same issue here. Can't pull up achievements on the Xbox One via snapping the app, opening the app full screen, on smartglass, or via the website. Hope this gets fixed soon.
  7. JaredMathes1 Win User

    Minecraft fails to open

    Now my microsoft store and xbox app do what my minecraft was doing. App crashes as soon as i open it.
  8. Genex Killerz Win User

    YouTube crashes console

    my one crashes as soon as i click on the app
  9. MananAnjaria Win User

    Xbox app keeps crashing !!!!!!!!!!!!!!!!!!!!!!!!!!

    Hey i did this and the problem is still the same it crashes as soon as i open the xbox app and in the settings the size of the app is showing 0 kb with data as 8kb
Thema:

Xbox App crashes as soon as i pull it up

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