Xbox app Closes by itself, No error message.

For the past few days my Xbox app and the Beta version have both been closing by themselves with no error message or crash, just as if i closed the app myself. I have tried uninstalling and reinstalling the teredo adapter, emptying
my messages, reinstalling the apps and whatever else i could find but nothing has worked. Has anyone else had a similar problem or even know how to fix it?

:)

 

Xbox app windows 10

Every time i try to open the xbox app it comes up with the home page, waits a few seconds then the app closes with no error message. Ive uninstalled and reinstalled the app but no change

 

Xbox Store Error Code 0x87DD000D

Getting the Error Code 0x87DD000D Message when trying to access the Store itself on my Xbox One.

Error-code look-up says this error message is for opening licensed content. But this is not a Game or App I purchased, it is the Store App itself?

 

Hi,

One possible reason as to why the Xbox app closes unexpectedly is due to corrupted profile data. Kindly answer the following questions for us to provide you with the best approach that can help resolve this issue:

• Have you made any changes to your device or your Xbox account before encountering this issue?
• Are you able to sign in to other Windows 10 built-in applications using the same Microsoft account you're using to sign in to the Xbox app?
• Are you able to sign in to
  Xbox.com?
• Have you tried accessing other applications to check if the same issue occurs?

Meanwhile, we recommend running the Windows apps troubleshooter provided on this

link. This can help resolve issues with built-in Windows 10 apps and applications downloaded from the Windows Store.

 

No changes have been made as far as I'm aware.

I can sign into other apps such as Groove and Mail normally.

Not had any problems signing into Xbox.com.

Neither have i had any problems with any apps i use my Microsoft account for so far. However, i don't use any other apps for the same amount of time i use my Xbox apps so maybe i haven't ran them long enough to run into the same problem.

I tried the troubleshooter the other day and have just re-ran it to be sure and both times it says it detected possible damage to the windows store cache which it then tells me it has fixed but that didn't solve the problem before.

 

Thanks for the update.

Here are additional troubleshooting solutions that you may perform to resolve this concern:

Solution 1: Check for updates

Keeping your device and the Xbox app up-to-date can help resolve common issues with Windows 10 games and apps. Refer to the following links for the steps:

• Check for updates for apps and games from Windows Store
• How to get software and driver updates for Windows 10

Solution 2: Reset the Xbox app

This process can help restore corrupted app data.

1. Click Start and click Settings.
2. Select System.
3. Select Apps & features.
4. Find the Xbox app and click Advanced options.
5. Click Reset.
6. Restart your device so that the changes can take effect. Launch the app and check if you'll encounter the same issue.

Solution 3: Sign in as a different user

Signing in to a different account can help isolate if this is caused by a corrupted profile data.

1. Press the Windows button on your device or keyboard, or select the Windows icon from the bottom-left corner of the main screen.
2. Select your account name from the top-left corner of the menu, and then select Switch account.
3. Sign in with an account other than the one you were using. Launch the Xbox app and check if the same issue occurs.

Let us know how it goes after performing the aforementioned solutions.

 

I have tried testing out everything you have mentioned at it seemed to work for a while, until i noticed that it started to close/crash every time someone new joined a party i was in. I have tested it out with friends and when someone
joins the party who hasn't been in the current party session, my Xbox app closes down.

 

Another possible reason as to why you're encountering this issue is due to software conflicts that occur when running the app. To resolve this, we suggest that you follow the steps provided on this

link on how to perform a clean boot in Windows.

If the same issue occurs, kindly run the System File Checker tool. This tool can help in restoring corrupted system files. Refer to

Use the System File Checker tool to repair missing or corrupted system files for the steps.

Keep us posted with the results. We'd be glad to further assist you.

 

It seems to have been fixed after i followed your advice, it seems a certain program was causing problems with the app. Thanks so much for the help!

 

You're welcome. It's our pleasure to be of assistance.

If anything else comes up, don't hesitate to get back to us anytime. We'd be glad to further assist you.

 

Same exact thing has been happening to me, tried the same stuff... Idk what the hell to do.