Xbox App cant play game

I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

These steps can help you, give it a try.

Check for updates on Windows Update, update everything including optional/additional updates.

1. Logout from Xbox app and Microsoft Store app

2. Look for the Xbox app and Microsoft Store app in the Windows menu, right-click, click app settings and then click terminate, restore and reset.

3. Clear the store cache type ''wsreset'' in the Windows bar, run as admin, and wait for the screen to close and open the store automatically.

4. Open the Microsoft Store app, click on the 3 dots in the upper right corner>downloads updates>get updates and update everything.

5. Restart your PC, log in to both apps and see if that solves the problem.

Also, check that your PC's region and time zone are correct.

Hello Samy, Thank you very much for answering, Sorry still does not work either then I tried to reinstall it but got this error instead, could u give me more solution please.

Run these commands, restart your internet devices, your PC, and try again.

1. Right-click on the Windows icon.

2. Select Command Prompt (Admin).

3. In the User Account Control pop-up window, confirm your choice.

4. In the new window, enter the following commands, pressing Enter after each:

ipconfig/flushdns

ipconfig/registerdns

ipconfig/release

ipconfig/renew

netsh winsock reset

In the windows search bar type Powershell > Right click and select open as administrator > Type the command:

"get-appxpackage Microsoft.GamingServices | remove-Appxpackage –allusers"

Wait for the process to finish and then restart the PC, then open your Xbox game pass app, it will ask you to install the gaming services again, install it, and try again.

Thank you for answering but sorry still has not worked, could u give me more solutions please.