xbox app can't find my xbox one

Discus and support xbox app can't find my xbox one in XBoX Games and Apps to solve the problem; I have my windows 10 laptop and the xbox one on the same network connected with a Ethernet cable and it seems the xbox app or the laptop can't... Discussion in 'XBoX Games and Apps' started by robbyrickybobby, Nov 24, 2016.

  1. xbox app can't find my xbox one


    I have my windows 10 laptop and the xbox one on the same network connected with a Ethernet cable and it seems the xbox app or the laptop can't recognize the xbox one I have connected

    :)
     
    robbyrickybobby, Nov 24, 2016
    #1
  2. Hulu app

    why can't I find the Hulu app to download on my Xbox one?
     
    f4llen4ngel2k15, Nov 24, 2016
    #2
  3. Nitromaz
    Nitromaz Guest
    Project Spark beta!

    got my code today for xbox one but can't find the app can someone tell where to find it
     
    Nitromaz, Nov 24, 2016
    #3
  4. MaDmAx0
    MaDmAx0 Guest

    xbox app can't find my xbox one

    I'm having this exact issue. Game streaming used to work, now when I try I get the same thing.
     
    MaDmAx0, Feb 26, 2017
    #4
  5. Suketu
    Suketu Guest
    Same issue, used to work couple of weeks back and now get message "We were unable to connect to your console. Make sure the console is still on and connected to the same network as this device."

    Already tried updating the app and checked setting on XBox One for streamming, no issues there.

    Any solution?

    thanks
     
    Suketu, Mar 2, 2017
    #5
  6. Ginkybob
    Ginkybob Guest
    I have the same issue, The app identifies my Xbox, i changed the name of the Xbox as well and the app sees it under the new name but wont connect
     
    Ginkybob, Mar 3, 2017
    #6
  7. Same here!

    resetting the settings on xbox seem to help for a few days. but now, same again.

    any solution?
     
    FabianHippe-Maurer, Mar 11, 2017
    #7
  8. xx Man O War
    xx Man O War Guest

    xbox app can't find my xbox one

    I'm having the same issue too. I used to be able to stream games on my PC, but now the xbox app on Win 10 doesn't even recognize the xbox one on my network. I checked that everything is on the same network and made sure that streaming is turned on in the
    xbox settings.

    This seems to be a widespread issue because I've seen it posted in reddit too. Since this is the official xbox forum, can Microsoft please look into this issue? Game streaming to PC is one of the touted features, but it doesn't work for a lot of people...not
    good.
     
    xx Man O War, Mar 25, 2017
    #8
  9. Same here. No NAT changes were applied during the time this functionality stopped. I am able to ping the XBOX One from PC and laptop with 0 packet loss.
     
    OogaBoogaGungy, Mar 27, 2017
    #9
  10. Mijusu
    Mijusu Guest
    Same issue for me. It does not work with my laptop but it does work with my Surface 2. Both connected to same Wi-Fi network.

    Tried with laptop xbox app v. 27.28.XXX and 28.4.XXX (beeta)

    Surface have v. 24.26.XXX
     
    Mijusu, Apr 22, 2017
    #10
  11. S4NCT1ON
    S4NCT1ON Guest
    I had this happen with the May Update to the Xbox One console while streaming. My streaming hasn't worked since the update. Running the Windows App troubleshooter only goes as far as to suggest a corrupted cache in the Windows App store, corrects the corrupt
    files and restarts. Signed out of the Xbox Windows app and signed back in- This does not seem to resolve the issue.

    I used to be a software and systems analyst for several major gaming companies.. this would be a Class A bug fellas. Progression breaks are bad ya'll. I would be happy to continue any discourse on this should any forum admins or Windows Staff want to touch
    base on this. Will update should I resolve anything or find any relevant results.
     
    S4NCT1ON, May 19, 2017
    #11
  12. Mijusu
    Mijusu Guest
    I finally got game streaming working.

    I accidentally found the solution when I tried to install latest "Media Feature Pack" on my PC, this is the package:
    https://support.microsoft.com/en-us/help/4016817/media-feature-pack-for-n-edition-of-windows-10-vers...

    I had several chat session with Microsoft support but they didn't find the problem. We tried for example:

    * Checked that computers are on same network

    * Downloaded latest Windows updates

    * Downloaded latest Store updates

    * Reinstalled Xbox App with PowerShell command

    * Logged out/in from Xbox App

    * Restarted Xbox One console

    * Used Store App troubleshooter

    These did not fix the problem which was that game streaming was not working, when pressing game streaming I always got "Game streaming is turned off on your Xbox One. To turn it back on, go to your console and open Settins -> Preferences".
     
    Mijusu, May 27, 2017
    #12
  13. Mijusu
    Mijusu Guest

    xbox app can't find my xbox one

    I finally got game streaming working.

    I accidentally found the solution when I tried to install latest "Media Feature Pack" on my PC, this is the package:
    https://support.microsoft.com/en-us/help/4016817/media-feature-pack-for-n-edition-of-windows-10-vers...

    I had several chat session with Microsoft support but they didn't find the problem. We tried for example:

    * Checked that computers are on same network

    * Downloaded latest Windows updates

    * Downloaded latest Store updates

    * Reinstalled Xbox App with PowerShell command

    * Logged out/in from Xbox App

    * Restarted Xbox One console

    * Used Store App troubleshooter

    These did not fix the problem which was that game streaming was not working, when pressing game streaming I always got "Game streaming is turned off on your Xbox One. To turn it back on, go to your console and open Settins -> Preferences".
     
    Mijusu, May 27, 2017
    #13
  14. NyT3 SHyFT
    NyT3 SHyFT Guest
    i found a couple different solutions and tried them all and im not sure if these two fixed the solution together or just one of them but try changing the name of your xbox to something other than the default and i also changed my Xbox power options from
    Energy Saving to instant on. Once i changed all of that, i restarted my xbox via dashboard restart option and when it came back up both my windows 10 PC and my cell phone were able to connect.
     
    NyT3 SHyFT, Jul 10, 2017
    #14
  15. changing my xboxs name worked with me, thanks for the tip
     
    itsJimboFresh, Aug 11, 2017
    #15
Thema:

xbox app can't find my xbox one

Loading...
  1. xbox app can't find my xbox one - Similar Threads - app can't find

  2. Why can't I find my recent game clips on XBOX app?

    in XBoX on Windows
    Why can't I find my recent game clips on XBOX app?: Ok, so I used the console companion app on my laptop to download, edit, and upload on my socials, but now the app doesn't work, and I can't find any way to find them. I've looked all over the...
  3. Can't find solution to make xbox app work correctly

    in XboX Insiders
    Can't find solution to make xbox app work correctly: Yesterday after logging in the xbox app i couldn't open any game or menu because all options were greyed out like they were loading. From that point on i've tried everything from reinstalling to...
  4. Can't find Madden 24 on Xbox PC app

    in XBoX Games and Apps
    Can't find Madden 24 on Xbox PC app: I recently bought Madden 24 for the Xbox game app but when I'm looking to install it, it doesn't show up in my library. However when I go online to the store it says that I already own the game....
  5. I can't find the Microsoft Account that is linked to my Xbox App.

    in XBoX Accessibility
    I can't find the Microsoft Account that is linked to my Xbox App.: I'm trying to cancel my Xbox Gamepass subscription but when I click manage it sends me to a Microsoft account that doesn't show the subscription, meaning I can't cancel it, and I don' know the...
  6. Redeemed game code but can't find game install option on Xbox app PC

    in XBoX Games and Apps
    Redeemed game code but can't find game install option on Xbox app PC: I bought Street Fighter 6 digital from Best Buy the other day, but after redeeming it from the Xbox app, it doesn't give me any option to download/install it. I can only see it under purchase...
  7. what happens if I can't find the gamepass section in my xbox app

    in XBoX Games and Apps
    what happens if I can't find the gamepass section in my xbox app: i have gamepass ultimate, and I recently fixed the issue that it didn't show that i have gamepass on my xbox app, but when I enter the app the gamepass section doesnt show [img]...
  8. Why can't I find my owned games on the Xbox app?

    in XBoX Games and Apps
    Why can't I find my owned games on the Xbox app?: There are a small handful of games on my Xbox app like Minecraft, sea of thieves, state of decay and a couple more but I own alot of other games I would like to play that do not show up mostly for...
  9. After Xbox insider app for windows was updated yesterday I can't find my installed games...

    in XBoX on Windows
    After Xbox insider app for windows was updated yesterday I can't find my installed games...: After Xbox insider app for windows was updated yesterday I can't find my installed games under installed in-app, and when in the app can't see pictures, play, or purchase buttons. My App version...
  10. XBox App on PC can't find purchased content on Windows 11

    in XBoX Games and Apps
    XBox App on PC can't find purchased content on Windows 11: Hello, I pre-ordered Like a Dragon: Ishin! on the XBox store website last week and haven't been able install it onto my Windows 11 PC. The game launched yesterday and installed and ran with no...