Xbox App Beta - Game not start anymore

mms99br · Jul 6, 2019

Using PC, when I hit start button, the software minimizes but the game does not start. Even when I bring Task Manager up, it does not show the game running (shows Xbox Software on second plane). I was running the 3 games affected (Slay the Spire, Imperator
Rome and In to the Breach) since I installed them and this started to occurs only 01/July; Already checked the Windows version, Nvidia Driver, and uninstalled the game; I uninstall and install again the Xbox App, with no results.

From today, I am not able to install as well, getting error 0x80070005. I already done the steps on the FAQ

Reinstall gaming services. To do this:

Launch powershell as an administrator and enter “get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers”

In the same powershell window, enter “start ms-windows-store://pdp/?productid=9MWPM2CQNLHN”

Install the app on that page, including accepting the UAC prompt when shown.

Try installing the game again.

:)

mms99br

Well, for some reason Rise of Nations installed and it is runnning. No luck on other games, tough

mms99br

Strange thing, some games are installing (like Rise of Nations), but others like Slay the Spire and Rome Imperator are not. Even being lighter, they give me this kind of error. Really puzzled

XBF Amber M

Hi mms99br,

Thanks for updating us with your reply! We're glad to hear that your games began working in the Xbox (Beta) app and that you're now able to play. As this issue is resolved, we'll be locking the thread at this time. Should you experience any further issues
with the app itself, we recommend:

Please use the built-in feedback tool within the Xbox app to help us better understand the issue you are facing. Just click on your profile photo and select “Feedback” from the dropdown menu to open Feedback Hub. Feedback Hub enables
you to provide feedback about Windows and apps by sharing your suggestions or problems.

This will get the information directly to those working to make the Xbox (Beta) app a success more directly. Of course, if you also have questions please feel free to come back to the forums
(Do not repost the same question or thread as that would violate the
Xbox Forum Guidelines).

Happy gaming!

mms99br

Well. 5 days ago the games started to play again !!! Nice !!!!

Up today, when they just run on the same problem AGAIN !

Hope that it was fixed. By the way Rise of Nations looks imune to this. It is working fine...

SEA6000

I have the same problem

I checked many times

that I fount Microsoft.GamingServices and Microsoft.GamingServicesNet (two services in your service MMC) not run.and if I start
them

they told me error :5 access denied.

I think it's an bug.but My game pass' time is pass every day.

So ,can microsoft solve this bug ASAP ,or refund me some time that I wasted?

thank you.

Xbox App Beta - Game not start anymore